SOURCE: TrueShip

TrueShip Multi-Carrier Shipping Software

April 20, 2016 16:50 ET

New Guide Reveals 8 Ways Ecommerce CRM Can Improve Online Sales

SCOTTSDALE, AZ --(Marketwired - April 20, 2016) - TrueShip (http://www.trueship.com) -- the leading provider of ecommerce shipping software (ReadyShipper) and automated returns management solutions (ReadyReturns) -- has just released an in-depth guide that reveals eight powerful ways that CRM for ecommerce can help improve an online business.

With a variety of retailers hosting multiple sales channels, one of the most valuable, actionable items they have is their customer data. But culling this data from multiple sources into one centralized hub that also organizes this data in a manner that best benefits the business can be time consuming without a software solution.

The new guide explains that ecommerce CRM software can help you analyze, identify and predict customer trends, while also providing deeper, richer analytics that can be used to improve sales by catering to buying patterns.

Newer CRM solutions also help reduce returns, improve sales events and expand social reach, effectively enabling retailers to cull customer data (from all of their sales channels), nurture and vet leads while enhancing and expanding the customer relationship overall.

"If you are not using a CRM system for your online business, you are missing out," commented Michael Lazar, Director of Online Marketing at TrueShip. "Our new guide helps you better understand just how many benefits ecommerce specific CRM offers, and illustrates how it can help you improve your online business by working smarter, not harder."

Read the new guide here: http://www.trueship.com/blog/2016/04/12/8-ways-crm-can-benefit-ecommerce-businesses.

Visit TrueShip online to learn more at: http://www.trueship.com. Or call toll-free at: (877) 818-7447.

About TrueShip

#ShipSmarter -- TrueShip is the original architect of multi-carrier ecommerce shipping software. ReadyShipper shipping software integrates into the most widely used shopping carts and online marketplaces. It is an easy-to-use order fulfillment solution designed to save e-retailers time and money.

Start a 14-day trial of ReadyShipper shipping software by visiting: http://www.TrueShip.com/products/ReadyShipper.

About ReadyReturns

#ReturnsHappen -- ReadyReturns is a customer-facing, plug-and-play, self-service online product returns software solution. It integrates into virtually any website without any programming. ReadyReturns lets customers make returns from a website by filling out a simple form and printing the return shipping label. E-retailers set the rules of the returns, including things like return shipping and restocking fees.

Start a 30-day trial of ReadyReturns by visiting: http://www.trueship.com/online-retail-returns.

Contact Information

  • Press Contact
    Michael Lazar
    Director of Online Marketing
    Tel: (877) 818-7447
    Email: support@trueship.com