SOURCE: Vertek Corporation

February 25, 2008 08:40 ET

New Horizon Communications to Leverage Vertek's Financial Assurance Offering, a Business Assurance Solution

COLCHESTER, VT--(Marketwire - February 25, 2008) - Vertek Corporation, a leading provider of end to end business process outsourcing, business consulting, and managed business assurance offerings for the telecommunications industry, announced today that New Horizons Communications has signed on as a Vertek Financial Assurance (VFA) customer. New Horizon Communications is a Competitive Local Exchange Carrier (CLEC), specializing in providing exceptional Account Management and Customer Service to small and medium sized business customers nationwide.

Vertek's VFA is a hosted data management service offering state-of-the-art analytical tools specifically engineered to acquire, validate and reconcile the accuracy of communications service providers' monthly operating costs and billing, all at a low fixed monthly fee, without CAPEX or integration expenses. VFA removes the considerable time and resources required to administer and process vendor invoicing and charges internally, and gives service providers access to actionable intelligence affecting financial performance. VFA finds the source of discrepancies that cause unnecessary costs, record fallout, pervasive data integrity issues, missing accounts and uncollected revenues. With VFA, Vertek captures, discovers, and automates existing business rules, and streamlines data management routines so that employees and systems operate more efficiently.

"New Horizon Communications maintains wholesale agreements with numerous carriers, including Verizon, AT&T, and Paetec, creating a unique service model that allows us to bundle multi-carrier solutions onto our state of the art billing platform," said Stephen Gibbs, President of New Horizon Communications Group. "Vertek's VFA provides us with a more streamlined, practical, and efficient way for managing our costs and attaining better oversight on our margins. We are very confident that Vertek's VFA will be able to scale to meet the growth needs of our business and support our mission to provide exceptional customer service and exceptional account management."

Vertek's VFA provides the documented proof that Service Providers need to support dispute claims and have timely credits issued. VFA enables customers to monitor the progress of monthly vendor costs, service order expenses, and customer revenue performance through an online web-portal that offers a comprehensive list of configurable reports including: Vendor Scorecard, Billing Account Reporting, Invoice Summary & Detail, Vendor Usage Charges, Revenue Assurance Discrepancy & Scorecard Reporting, Customer Margin Performance, Vendor Margin Performance, Carrier Traffic Analysis & Trending, Vendor Invoice Dispute and Settlement Tracking.

"VFA resolves revenue leakage issues while optimizing the operating costs and revenues for new and existing service offerings alike," said Brad Soutiere, President & Chief Operating Officer, Vertek. "Most service providers receive thousands of pages of invoices from vendors every month in a variety of different formats with various detailed charges for network access, leased facilities and equipment, new content services, service charges, and directory items, to name a few. They need to be rationalized and reconciled with growing volumes of usage transactions, order and inventory records, and contract and enterprise data, which can be very difficult to match up and validate. VFA eliminates these complexities and delivers only the necessary, value-added intelligence that enables service providers can return their focus to managing the core business.

About Vertek Corporation

Vertek Corporation, founded in 1988, is a leading provider of end to end business process outsourcing, business consulting, and managed business assurance offerings that allow communication providers to reduce costs, improve customer experiences, grow revenue, and ultimately improve profitability. Vertek specializes in Business Assurance, Financial Assurance and Partnership Assurance, Network Migration, Complex Order Management and Provisioning, Contract Management, and Process Design & Optimization. As an independent professional services company, Vertek combines extensive telecommunications expertise in both legacy and next generation environments with leading edge information technology to immediately deliver significant value as an extension of the client team. Located in Chatham, NJ and Colchester, VT, Vertek also provides communications service providers with flexible outsourced managed services that are highly customer focused and less expensive to deploy and operate than anything that could be accomplished internally. For additional information visit

About New Horizon Communications

New Horizon Communications (NHC), features a National CLEC Platform, with Voice and Data offerings in all States. As of January 1st, 2008, the Company recorded its 15th consecutive profitable Quarter, with 2007 year end billing revenue increasing by 46% over the same period in 2006. With 60,000 line equivalents under management, NHC holds wholesale contracts with 22 major Carriers encompassing hundreds of products. NHC's products are backed by exceptional 7 X 24 Live Customer Service, ongoing, proactive account management, a customer and agent web portal (MANSA) and one bill for all carriers and products.

Contact Information

  • For further information contact:

    Steve Gibbs
    New Horizon Communications
    Email Contact

    Cathy Clarke
    CNC Associates
    Email Contact