OneDesk Inc.

OneDesk Inc.

August 31, 2011 11:00 ET

New in OneDesk: Easily Plan Releases and Create Product Roadmaps

MONTREAL, QUEBEC--(Marketwire - Aug. 31, 2011) -

Editor's note: There is a photo associated with this release on Marketwire's website.

OneDesk Inc, the leading provider of Social Applications for the Enterprise, announces the integration of product roadmapping and release management into their flagship product. OneDesk is a blended set of social business applications that includes: social media monitoring & engagement, customer feedback management, innovation & ideas management, customer service & help desk, requirements management, and project management.

Visual Product Planning. OneDesk's product road mapping capabilities provide a dynamic, real-time, view of product plans over time. With OneDesk you can plan out releases based on available resources, and automatically track their progress as they are executed. Visual plans of costs, work and schedules help companies improve long and short term decision making through more accurate analyses and estimates. No more tedious creation of roadmaps in external tools. Simply export and you are ready to present plans and progress.

Flexible product and release structures: Users can now keep track of releases and sub projects with OneDesk. Assign requirements, ideas, issues, and features to releases, ensure nothing slips through the cracks, and plan with confidence.

Combined with OneDesk's existing applications, these new additions facilitate alignment of organizational strategies with marketplace needs, improve time-to-market, reduce risk and lower product costs. Organizations will benefit from a holistic view of the product release process, better decision making and well-coordinated release management activities.

About OneDesk

OneDesk is leading the market in providing products that help companies realize the benefits of social product development, co-creation, and customer-driven innovation. This blended suite of SaaS applications incorporates powerful tools: social media monitoring & engagement, customer feedback management, innovation & ideas management, customer service & help desk, requirements management, project management, product roadmapping and release management.

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