SOURCE: M.I.R. Publishing LLC

M.I.R. Publishing LLC

January 20, 2016 09:00 ET

New Mobile App Tackles Claims Process for Late Packages

Fedups Tracks Packages, Flags Late Arrivals and Handles Claims Process When Money-Back Guaranteed Delivery Times Are Missed

PORTSMOUTH, NH--(Marketwired - Jan 20, 2016) - Consumers and businesses whose mailed packages arrive late now have a hassle-free way to get their shipping refund. Fedups, a new mobile shipping application from MIR Publishing LLC, solves a problem that has frustrated millions of consumers and business owners who use guaranteed on-time shipment options offered by FedEx and UPS, only to struggle to get their refunds when packages fail to arrive by the designated time.

Every year an estimated 750 million packages arrive late to their destinations after shipping companies have guaranteed delivery at a specified time or your money back. Yet many customers are not even aware that their packages have arrived late, and those who are aware of late delivery often abandon the claim process. It is estimated that several billion dollars' worth of late shipment refunds are left unclaimed every year.

With Fedups, customers can simply scan in their package's airway bill number, choose a carrier and submit. The app does the rest. Users can track the whereabouts of any package throughout the delivery process and receive a push notification when the package arrives even one minute late. When customers touch the app's "Claim" button, Fedups completes the claim process for them. Customers can also check past shipments to see if they're eligible for a refund.

"For too long, shipping customers have had to deal with the frustrations of late delivery and slow, complicated procedures for securing a refund," said MIR's president and CEO." "With Fedups, consumers and businesses finally have a painless and efficient way to track package delivery time and secure a late delivery shipping refund, fast."

Features and download links:
Fedups provides tracking and late delivery alerts, and handles the entire claim process for FedEx and UPS packages. Functionality for USPS packages will be available soon. Also coming soon is a web-based application that allows users and companies to use Fedups on a desktop and laptop. The app is currently available as a free download for iPhone, Android and Windows 8 and 10.

Video available

Fedups was developed by MIR Publishing (http://www.mirpublishing.us), an application developer group and member of the Application Developers Alliance. Contact support@mirpublishing.us for more information. Find MIR on Facebook, Twitter and LinkedIn