SOURCE: Self-Help

Self-Help

October 28, 2013 18:37 ET

New Remittance Rules Bring Clarity and More Consumer Protections

DURHAM, NC--(Marketwired - October 28, 2013) - Starting today, U.S. consumers sending money abroad will have more information on the fees and other terms of their remittance transfers, along with added protections against unfair or deceptive practices. These changes come as a result of rules published by the Consumer Financial Protection Bureau (CFPB).

The World Bank projects that the global remittance market will top $700 billion by 2016. The U.S. has more immigrants than anywhere else in the world, and fees on outbound remittances here total more than $2 billion each year, according to Javelin Research and Strategy. 

The new rules require remittance providers to inform consumers about the fees and exchange rate on any remittance, as well as how much money will be received and when it will be available. The rules also provide protections on transfer refunds, cancellations, and error resolution.

Self-Help Federal Credit Union (SHFCU), which provides retail banking, check cashing, and remittance services for its members in California and Chicago, commends the CFPB for addressing the remittance transfer issue, which generally had not been covered by federal consumer protection laws. Notably, the CFPB's rules cover many kinds of money transfer providers, including money transmitters, banks, community banks, and credit unions. 

"CFPB demonstrated flexibility to ensure that smaller financial institutions such as ours can comply with the rule. We're glad CFPB's rules let all responsible providers compete in terms of price and service," said Steve Zuckerman, President of SHFCU. "That translates into lower costs and increased protections for customers." 

Self-Help is one of the nation's largest non-profit community development financial institutions. Since its start in 1980, Self-Help has provided $6 billion in financing to 70,000 homebuyers, small businesses, and non-profits and serves more than 80,000 mostly low-income families through 30 retail credit union branches in North Carolina, California and Chicago. Learn more at www.self-help.org.

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