SOURCE: Aberdeen Group

Aberdeen Group

September 07, 2010 11:30 ET

New Research on Streamlining Core HR Functions

Automation, Integration, and Employee Self-Service Are Keys to Building a More Efficient HR Practice

BOSTON, MA--(Marketwire - September 7, 2010) -  Aberdeen Group, a Harte-Hanks Company (NYSE: HHS), has just published a new study looking at how organizations take the administrative nightmare out of managing benefits, scheduling, payroll, compliance, and other functions of core HR. The report, The Future of Core HR: Building the Business Case for Automation and Integration, found that top performing companies lowered their error rate in payroll processing to just 0.5% while reducing manual transactions by 7% year-over-year. The report also found that, by streamlining transaction times and giving employees greater autonomy through self-service capabilities, these companies were able to achieve 18% higher engagement scores than their competitors.

Companies that achieved top performance in core HR also achieved better business results by including the organization through manager self-service, allowing them to make more educated workforce decisions using accurate data. Aberdeen's research has found that the integration of manager self-service tools and workforce dashboards results in nearly two-and-a-half times greater improvement in staff productivity, 180% greater improvement in revenue per employee, and 125% greater reduction in overtime costs. According to Jayson Saba, Research Analyst for Human Capital Management and author of the study, "For leaders and managers, knowing where the team stands on headcount, overtime costs, key vacancies, and other factors helps to improve agility and alignment with the organization."

Improving core HR efficiency is also about knowing where automation is needed and, more importantly, which systems will need to interact. Saba adds that, "Automation yields great performance across qualitative and quantitative measures, but having disparate systems prohibits the organization from reaping the full potential of its technology investment."

Aberdeen's report provides more detail about how organizations are achieving greater accuracy in core HR reporting, while reducing effort and freeing up time for more strategic HCM initiatives. Complimentary access to this report is available for a limited time due in part by the following underwriters: ADP, Advantage Resourcing, Ceridian, SilkRoad, and Ultimate Software. To obtain a complimentary copy of the report, visit, or compare your organization against the top performers with Aberdeen's free online assessment tool at

Visit for additional access to complimentary Human Capital Management Research.

About Aberdeen Group, a Harte-Hanks Company

Aberdeen provides fact-based research and market intelligence that delivers demonstrable results. Having queried more than 30,000 companies in the past two years, Aberdeen is positioned to educate users to action: driving market awareness, creating demand, enabling sales, and delivering meaningful return-on-investment analysis. As the trusted advisor to the global technology markets, corporations turn to Aberdeen for insights that drive decisions.

As a Harte-Hanks Company, Aberdeen plays a key role of putting content in context for the global direct and targeted marketing company. Aberdeen's analytical and independent view of the "customer optimization" process of Harte-Hanks (Information - Opportunity - Insight - Engagement - Interaction) extends the client value and accentuates the strategic role Harte-Hanks brings to the market. For additional information, visit Aberdeen or call (617) 854-5200, or to learn more about Harte-Hanks, call (800) 456-9748.

(C) 2010 Aberdeen Group, Inc., a Harte-Hanks Company
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