SOURCE: Aberdeen Group

Aberdeen Group

September 09, 2009 09:00 ET

New Research Reveals How Process Industry Companies Can Stay Profitable in the Economic Downturn

Leading Companies Are Outperforming Corporate Operation Margin Targets Through the Successful Implementation of Operational Excellence Initiatives

BOSTON, MA--(Marketwire - September 9, 2009) - The latest research report from Aberdeen Group, a Harte-Hanks Company (NYSE: HHS), "Operational Excellence in the Process Industries: Staying Profitable through the Downturn," has correlated specific business capabilities and technology enablers to achieve top performance in operational excellence.

For the purposes of this study, Aberdeen Group has evaluated and classified manufacturers in the process industries based on five metrics. In the analysis, Aberdeen Group found the top 20% of performers to be achieving the following performance:

--  89% Overall Equipment Efficiency (OEE)
--  96% manufacturing schedule compliance
--  98% perfect order delivery rate
--  7% increase operating margin versus plan
--  1% raw material variance

Putting these findings in context, Matthew Littlefield, a Senior Research Analyst with the Aberdeen Group, states, "Executives in the process industries have faced many challenges over the past year. In industries where profitability is often based on high volume and low margins; the impact of increased variability in raw material prices and final demand can be especially penal. This new research identifies how top manufacturers, in the process industries, are successfully reducing operational costs, while maintaining shareholder value and customer satisfaction."

A complimentary copy of this report is made available due in part by the following underwriters: Fullscope and Infor. To obtain a complimentary copy of the report, visit:

For additional access to complimentary Manufacturing Research, please visit

About Aberdeen Group, a Harte-Hanks Company

Aberdeen provides fact-based research and market intelligence that delivers demonstrable results. Having queried more than 30,000 companies in the past two years, Aberdeen is positioned to educate users to action: driving market awareness, creating demand, enabling sales, and delivering meaningful return-on-investment analysis. As the trusted advisor to the global technology markets, corporations turn to Aberdeen for insights that drive decisions.

As a Harte-Hanks Company, Aberdeen plays a key role of putting content in context for the global direct and targeted marketing company. Aberdeen's analytical and independent view of the "customer optimization" process of Harte-Hanks (Information - Opportunity - Insight - Engagement - Interaction) extends the client value and accentuates the strategic role Harte-Hanks brings to the market. For additional information, visit Aberdeen or call (617) 854-5200, or to learn more about Harte-Hanks, call (800) 456-9748.

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