SOURCE: Saia, Inc.

Saia, Inc.

December 21, 2010 07:30 ET

New Saia Software Improves Fuel Efficiency and Enhances Customer Service

JOHNS CREEK, GA--(Marketwire - December 21, 2010) -  Saia, Inc. (NASDAQ: SAIA), a less-than-truckload carrier, is pleased to announce that a new, unique pick-up and delivery software program developed by the company is providing greater fuel efficiency while significantly enhancing customer service.

"The program optimizes our drivers' routes to minimize miles while still meeting our appointments and delivery windows, which in turn saves fuel, reduces expenses, lowers emissions and improves efficiency," explained Saia Vice President of Linehaul and Industrial Engineering, Brian Balius. "Miles per stop have been reduced by four percent in the six months since all of our terminals have been actively using the software."

A four percent reduction in the number of miles driven per stop translates into a savings of over 1.7 million miles per year or 315,000 gallons of fuel. The program is being used in Saia's "city" operations which encompasses over 2,300 drivers handling an average of 52,000 freight shipments each day.

Along with reducing miles, expenses and emissions, the program enhances the customer service experience for Saia's shippers. Since the program directs a driver's optimal stop order and subsequently their travel time, an "estimated time of arrival," or ETA, is provided to customers so they have improved visibility of when their freight will be delivered.

"This new software offers enormous benefits to both Saia and our shippers," said Balius. "Not only does it strengthen our commitment to managing our operations in a manner that protects the environment, it also provides our customers with real-time information and superior freight service."

About Saia, Inc.

Saia, Inc. (NASDAQ: SAIA) is a less-than-truckload freight carrier of regional, interregional and guaranteed services covering 34 states. Saia is home to the industry-leading Xtreme Guarantee product, which guarantees total customer satisfaction from pick-up through invoicing. Saia offers complete North American coverage through partner agreements. With headquarters in Johns Creek, GA and a network of 147 terminals, the carrier employs 7,500 people. For more information on Saia, visit the Saia Website at

Contact Information

  • For more information, contact:
    Jeannie S. Jump
    Saia Corporate Communications Coordinator
    Phone: 770-232-4069