NEWT Business Services

NEWT Business Services

February 03, 2015 15:38 ET

NEWT Announces NEWT Connector on Salesforce AppExchange, the World's Leading Enterprise Apps Marketplace

NEWT Business Services customers can now leverage the power of Salesforce and NEWT Business Phone Systems in Canada

CAMBRIDGE, ONTARIO--(Marketwired - Feb. 3, 2015) - NEWT Business Services today announced it has launched NEWT Connector on Salesforce AppExchange, empowering businesses to connect with customers, partners and employees in a whole new way. Working with the NEWT Managed PBX, now Salesforce users can access client and customer call data right from their desktops without the need of a desktop software installation. NEWT Connector is available in Professional, Enterprise, Unlimited or Performance editions.

Built on the Salesforce Customer Success Platform, which brings together groundbreaking cloud apps for sales, service, marketing, community and analytics. NEWT Connector is currently available on the AppExchange at www.appexchange.com.

NEWT Connector Key Features

  • Automatic record search on incoming calls based on Call ID
  • Click to call phone number or use the desktop dialpad
  • On screen calling functions; conference call, hold, transfer, park, endcall
  • Easily create and attach notes as tasks to records in Salesforce

Comments on the News

"Using the NEWT Connector, customers can further leverage the investment of Salesforce and NEWT PBX. With this integration, customers can increase staff efficiencies with incoming call search and match plus click to call in Salesforce," said Brad Fischer, director of product management, NEWT.

"Companies are looking to transform the way they connect with customers, partners and employees to thrive in today's connected world," said Ron Huddleston, senior vice president, global AppExchange and partner programs, Salesforce. "By leveraging the power of the Salesforce1 Platform, NEWT provides customers with the proven social, mobile and connected cloud technologies to accelerate business success."

About Salesforce AppExchange

Salesforce AppExchange is the world's leading enterprise apps marketplace that empowers companies to sell, service, market and engage for the Internet of Customers. With more than 2,600 partner apps and more than 2.8 million customer installs, it is the most comprehensive source of social, mobile and connected cloud apps for business.

Additional Resources

Salesforce, Salesforce1, AppExchange and others are among the trademarks of salesforce.com, Inc.

About NEWT:

NEWT provides high-value business telecommunication voice and internet data services through their Managed PBX Business Phone System, Business Internet and Business Bundle products saving Canadian businesses up to 80% on their current monthly telecommunication costs. Website: http://business.fibernetics.ca Twitter: @newt4business

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