SOURCE: NewVoiceMedia

NewVoiceMedia

January 08, 2015 08:30 ET

NewVoiceMedia Named "Best SaaS" and "B2B Customer Excellence" Finalist in Cloud Awards Program

Company Recognized for Delivering Innovative Cloud Contact Center Solutions and Unmatched Customer Success

LONDON, UNITED KINGDOM and SAN FRANCISCO, CA--(Marketwired - Jan 8, 2015) - NewVoiceMedia, a leading global provider of cloud contact center solutions, today announced that it has been named a finalist in the Best SaaS and B2B Customer Excellence categories for the 2014-15 Cloud Awards Program. With awards for excellence and innovation in cloud computing, the program is now in its fourth year and evaluated entries from over 300 organizations across the globe. NewVoiceMedia was recognized for its innovative cloud customer contact platform that enables customers to deliver personalized and unique customer experiences and drive a more effective sales and marketing team.

"We're dedicated to making our cloud capabilities best-in-class and enabling our customers to transform their business, and it's great to be formally recognized for these endeavors," said Jonathan Gale, CEO of NewVoiceMedia. "Our cloud contact center solution helps organizations use data to connect with their customers offering tailored experiences and powering successful sales and marketing outreach."

NewVoiceMedia's market-leading cloud customer contact platform integrates seamlessly with Salesforce to connect organizations with their customers worldwide. NewVoiceMedia's ContactWorld for Service solution enables agents to better understand their customers so they can deliver a seamless and valuable experience. Meanwhile, its ContactWorld for Sales and Marketing technology helps deliver personalized marketing campaigns and sales propositions. By bringing sales and marketing closer together, companies can measure, monitor and execute campaigns with greater precision.

"The standard of entries to this year's program has been truly staggering," said Larry Johnson, Cloud Awards organizer. "We've been very impressed with how the cloud ecosystem has evolved by the end of 2014 and these best-of-breed organizations are knocking it out of the park in terms of performance."

Final winners for the Cloud Awards will be announced on Tuesday, January 27, 2015. For more about the awards, visit http://www.cloud-awards.com/.

For more about NewVoiceMedia, visit www.newvoicemedia.com.

About the Cloud Awards
The Cloud Awards is an international program which has been recognizing and honoring industry leaders, innovators and organizational transformation in cloud computing since 2011. The awards are open to large, small, established and start-up organizations from across the entire globe, with an aim to find and celebrate the pioneers who will shape the future of the Cloud as we move into 2015 and beyond. Categories include the Software as a Service award, Most Promising Start-Up, and "Best in Mobile" Cloud Solution. Finalists were selected by a judging panel of international industry experts. For more information about the Cloud Awards please visit http://www.cloud-awards.com/.

About NewVoiceMedia
NewVoiceMedia powers customer connections that transform businesses globally. The leading vendor's award-winning cloud customer contact platform connects organizations with their customers worldwide, enabling them to deliver a personalized and unique customer experience and drive a more effective sales and marketing team. With a true cloud environment and proven 99.999% platform availability, NewVoiceMedia ensures complete flexibility, scalability and reliability.

Spanning 116 countries and six continents, NewVoiceMedia's 300+ customers include: Topcon, PhotoBox, DPD, Lumesse, Qlik and Wowcher. For more information visit www.newvoicemedia.com or follow NewVoiceMedia on Twitter @NewVoiceMedia.

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