SOURCE: Language Weaver

Language Weaver

Language Weaver

June 15, 2009 09:04 ET

Next IT and Language Weaver Announce Strategic Partnership

Leader in Automated Language Translation and Pioneer in Human Emulation Team Up to Optimize the ActiveAgent™ Self-Service Solution for Multiple Languages

SPOKANE, WA and LOS ANGELES, CA--(Marketwire - June 15, 2009) - Next IT, a leader in Human Emulation Software™, and Language Weaver, the leader in statistically-based automated language translation, today announced a strategic partnership to deliver Language Weaver's translation software tightly integrated with Next IT's premier solution, ActiveAgent™.

"This is not merely a 'bolting together' of two powerful technologies. We have worked closely with the research team at Language Weaver to tightly integrate our solutions," said Next IT Chief Technology Officer, Dr. Charles Wooters. "The result of this collaboration is that our Virtual Experts will be able to understand multiple languages and their language comprehension skills will continue to improve as they engage with users -- giving users the power to choose how they communicate with organizations."

The partnership of Language Weaver and Next IT represents an alignment of innovative technologies in order to provide unparalleled market coverage and service to customers. By implementing Language Weaver's technology, Next IT customers will be able to integrate the technology to enhance the user experience by answering user's natural language questions across multiple languages with the incredible accuracy users have come to expect from the technology.

"As technology advances, customers expect to have access to information in real time and in their own language," said Dr. Daniel Marcu, Chief Technology Officer at Language Weaver. "We are pleased to be working with Next IT to deliver the next generation of ActiveAgent to enhance the customer experience across languages and deliver an innovative, interactive experience."

Next IT's breakthrough technology engages the user through an organic, conversational medium; it discovers the user's needs and wants by accurately uncovering intent and consistently resolves the user's needs. ActiveAgent catapults the effectiveness of communication with users, regardless of the service channel utilized, increasing the efficiency of a self-service strategy by integrating seamlessly throughout an organization. In one solution, ActiveAgent leverages an organization's complete asset and resource portfolio through multiple service application including web, call center, intranet, mobile and other user touch points.

About Next IT Corporation

Next IT's Human Emulation Software™, ActiveAgent™, creates Virtual Experts that are redefining the communication between people and technology, with customers such as Alaska Air (www.alaskaair.com), U.S. Army (www.goarmy.com), Continental Airlines and Merrill Lynch. ActiveAgent, accurately understands and interprets natural language questions and delivers exact results across multiple service channels such as the Web, contact center, intranet, mobile devices, and more. For more information on Next IT, please email info@nextit.com or visit www.NextIT.com.

About Language Weaver

Language Weaver (www.languageweaver.com) is a human communications solutions company and leader in automated language translation, delivering volume, speed and accuracy to ensure effective communications. Serving digital industries and enterprise customers directly and through strategic partnerships, the company's solutions are proven to translate high-value, dynamic, digital information into a significant business advantage. Business operations powered by Language Weaver solutions experience compelling improvements in operating effectiveness.