SOURCE: Business Review Europe

Business Review Europe

February 18, 2011 14:19 ET

Nippon Cargo Airlines Managing Director Roel Schrijer Focuses on Providing the Best Logistics Service Possible

SAN DIEGO, CA--(Marketwire - February 18, 2011) - With an emphasis on customer service, Nippon Cargo Airlines provides logistical services worldwide. This company is featured in this month's issue of Business Review Europe.

Established in 1978, Nippon Cargo Airlines (NCA) didn't commence operations until 1985. Headquartered in Minato-ku, Tokyo, Japan, it was the country's first all-cargo airline. Today the company is part of Nippon Yusen Kaisha (NYK), one of the biggest integrated air, land and sea logistics companies in the world.

NCA's line network between Asia, Europe and North America is geared towards safety, customer satisfaction and on-time performance.

"In our scheduled services operation, there is no doubt that when a customer books cargo with us, it will go ahead and it will be on time. We are a prime selected carrier for specialized, high-value shipments and customers come to us first because for market level price, we deliver top notch service," cites Managing Director Roel Schrijer. 

NCA employees are fully aware of the business environment they work in, which requires them to remain alert to issues such as customer satisfaction and safety.

Says Schrijer: "We regularly update our training on dangerous goods and handling procedures, which includes drills and role-playing exercises to reinforce our emergency preparation."

Read the full report here.

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