SOURCE: Noble Systems Corporation

Noble Systems

May 18, 2010 21:00 ET

Noble Systems Opens New Contact Centre Facility in Philippines

Global Contact Centre Technology Solution Provider Adds Resources, Employees to Manila Headquarters to Serve Growing Customer Base

SYDNEY, AUSTRALIA--(Marketwire - May 18, 2010) -  Noble Systems Corporation, a global leader in innovative contact centre technology solutions, today announced the opening of a multi-purpose new contact centre facility in Manila, Philippines. Located in the heart of the Ortigas Business District, the new location can accommodate up to 80 full-time team members to support Noble's regional and global partners.

"The relocation is a direct result of Noble's worldwide growth through new customers and acquisitions," says Paul Luketich, Managing Director of Noble Systems Australia. "Over the past year alone, our global support customer base has increased by more than 80 percent. Noble's team in Manila plays a key role in support operations and the new office will enhance their ability to keep our customers running at maximum efficiency."

The new office utilises Noble Siphony, a cloud-based contact routing platform that enables collaboration with any type of agent, either local or remote, using any type of telephony connectivity to create a flexible platform without boundaries, and also features the latest in Noble software and support functionality.

About Noble Systems
Noble Systems Corporation (NSC) is a global leader in contact centre technology solutions, providing innovative products since 1989. Tens of thousands of agents at 4,000+ client installations worldwide conduct business using the award-winning Noble platform for inbound/outbound/blended communications. The scalable, integrated Noble solutions include advanced ACD and predictive dialling; unified contact processing for voice, email, and web; and integrated IVR, digital recording, messaging, quality control/monitoring systems, scripting, and real-time reporting and management tools. Noble Systems was the first vendor to offer an open, scalable, fully-distributed platform.

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