SOURCE: Noel Group

Noel Group

September 01, 2009 08:00 ET

Noel Group Selected by Assurant for Customer Support Services

CallForce Contact Center to Deliver U.S. Based Customer Service for Mobile Phone Insurance Customers

STEVENS POINT, WI--(Marketwire - September 1, 2009) - The Noel Group, based in Stevens Point, Wisconsin, today announced an agreement with Assurant, Inc. to provide customer service for mobile phone insurance customers. Assurant is a premier provider of specialty insurance and insurance-related products and services. Assurant Solutions is a major writer of cell phone insurance in North America.

The Noel Group has a rich history of providing outsourced customer service, specialty insurance and travel-related solutions through its affiliated companies. Led by insurance veteran John Noel, the founder and former CEO of Travel Guard (now part of Chartis), the Noel Group will deliver services to Assurant from the company's CallForce contact center in Wisconsin.

"We are very pleased to partner with Assurant in delivering high quality, cost-effective customer service for their North America customers," said John Noel, president of Noel Group. "Each representative in our Stevens Point facility is trained to deliver the highest quality service to every customer. We look forward to extending our unique values-based approach to customer service for Assurant and its customers."

The Noel Group delivers a range of personal assistance and service offerings, including its incomparable MyAssist live personal assistance service for mobile phone subscribers seeking the benefits of always having expert live help at their fingertips. Noel Group has also provided customer service for leading brands such as American Express, Disney, GE and Wells Fargo.

About Noel Group

The Noel Group is the company that built Travel Guard, one of the world's leading travel insurance, emergency assistance and travel services companies which was sold in 2006. Noel Group companies include Noelwerks and its MyAssist service, which specializes in live mobile personal assistance for the mobile lifestyle; Compass Properties, a real estate investment company; and Insure America, a specialty corporate insurance company. Noel Group is also involved in philanthropic missions that promote diversity and help the underprivileged through its Make A Mark Foundation and the Noel Compass Scholars program. The Noel Group's motto is, "Where our direction is led by our values." The Noel Group has offices in Stevens Point, WI; Madison, WI; Milwaukee, WI and Ft. Lauderdale, FL.

About Assurant, Inc.

Assurant is a premier provider of specialized insurance products and related services in North America and selected international markets. Its four key businesses -- Assurant Solutions, Assurant Specialty Property, Assurant Health, and Assurant Employee Benefits -- have partnered with clients who are leaders in their industries and have built leadership positions in a number of specialty insurance market segments worldwide. Assurant, a Fortune 500 company and a member of the S&P 500, is traded on the New York Stock Exchange under the symbol AIZ. Assurant has more than $24 billion in assets and $8 billion in annual revenue.

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Contact Information

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