SOURCE: ZyXEL Communications

ZyXEL Communications

August 17, 2011 08:00 ET

Non-Profit Organization Katahdin Friends Incorporated Gets Multi-Location Telecommunications System Upgrade From ZyXEL and Sierra Communications

ANAHEIM, CA--(Marketwire - Aug 17, 2011) - ZyXEL Communications, the world's leading broadband access solutions provider, partnered with Sierra Communications to provide an advanced voice and data communication system for non-profit organization Katahdin Friends Incorporated (KFI) of Maine. Sierra Communications installed ZyXEL USG100 secure routers to power a data and Internet telephony system for KFI.

KFI helps disabled individuals throughout the state of Maine. The organization focuses on case management, community support, employment opportunities and home assistance. As the company grew over the past half century, there was a subsequent need to update its telecommunications system. KFI selected Sierra Communications, who has 20 years of experience deploying telecom and data solutions to assist with selecting and implementing the appropriate solutions.

Esther McLain, account executive at Sierra Communications, turned to ZyXEL Communications to assist with KFI's communication system upgrade. Sierra Communications uses a ZyXEL ZyWALL USG100 device for its own organizational needs and experiences great results.

"Given our success, we decided to ask ZyXEL Communications if units were available, which ZyXEL agreed to donate," says McLain. "Establishments like KFI helped my step-brother attend culinary school and gave him direction in his life. I am glad to be a part of this project."

Sierra Communications installed a Panasonic telephone system to link the three sites of KFI. It also installed ZyXEL ZyWALL USG100 routers to connect the VoIP system. As a unified threat management system (UTM), the USG100 is the main gateway, channeling data and voice traffic between the three sites. By using the new equipment, KFI anticipates being able to save about $1,500 per year.

"I'm always confident in ZyXEL products," said Dylan Sauce, Data Systems Manager for Sierra Communications. "The solid security and reliability of ZyXEL's security line make the company our choice for our business customers, which include financial institutions."

The ZyXEL routers are designed for small businesses and are built with sophisticated firewall and hybrid IPSec and SSL VPN features. This helps to provide KFI with a secure and encrypted phone and Internet communication system. The product also offers enhanced frontline defense with subscription-based anti-virus, content filtering, and intrusion detection and prevention. The built-in AppPatrol feature allows businesses to regulate applications, such as P2P and IMs, to potentially improve productivity. Additionally, the router includes bandwidth management, multiple WAN failover and load balancing. It also has 3G backup support, which make it a best-in-class device, offering value for a cash-conscious small organization.

"The equipment is working flawlessly," said Jim Mehaan, Executive Director for KFI. "ZyXEL and Sierra Communications have helped our organization join the modern age and we're thankful for their donation and the capabilities we are now able to enjoy."

About KFI
Founded almost 50 years ago, as a school for children with intellectual disabilities, KFI has evolved and expanded to become a regional provider of services to people with disabilities and has been recognized and awarded for its excellence. For more information, visit

About Sierra Communications
Sierra Communications has been providing clients with telecom and data solutions for businesses for the past 20 years. For more information, please visit

About ZyXEL Communications
ZyXEL offers a high-performance, carrier-grade suite of access and security solutions. Through its partner alliances, ZyXEL provides businesses with complete solutions and seamless support. With expertise in diverse technologies, such as wireless, security, Powerline, Ethernet, and xDSL; ZyXEL offers integrated, secure, network solution to SMBs, SOHO, residential and service provider markets. Located in Anaheim, CA, ZyXEL's North American Channel program offers industry-leading incentives with its full line of products. Please visit for more information.

Contact Information

    Jake Sailana
    ZyXEL Communications
    714-632-0882 x276
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    Brittney Wolff/Lauren Grassetti
    LEWIS PR for ZyXEL Communications
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