BCE Elix

BCE Elix

June 08, 2005 09:49 ET

Nortel and BCE Elix Sign Partnership Agreement

MONTREAL, QUEBEC--(CCNMatthews - June 8, 2005) -

Both companies to leverage their respective leadership in the contact center market in Canada

BCE Elix, a Bell Canada company specializing in contact center solutions, and Nortel, a worldwide leader in delivering communications capabilities, announced today a partnership agreement in the delivery of advanced contact center solutions. With this agreement, BCE Elix becomes a certified vendor to provide Professional Services, including consultation, implementation, training, and support, to Nortel and its authorized distributors in North America.

BCE Elix has extensive contact center expertise that encompasses over 25 years of operational experience and a multitude of large successful North American projects. Contact centers will benefit from world-class services as a result of Nortel's and BCE Elix's combined resources.

"We are pleased to partner with BCE Elix for our contact center projects," said Roxanne Swanson, Vice-President, Multimedia Applications, at Nortel. "We select our partners very carefully because contact center projects are very complex and require specialized skill sets. BCE Elix has one of the largest teams dedicated to delivering contact center solutions and that, combined with their knowledge and experience, ensure that our focus on quality in every aspect is respected."

"This partnership underlines our common commitment to quality and collaboration," said Francois Rainville, Executive Vice-President, Sales and Marketing, at BCE Elix. "Nortel and Bell are long-standing partners and this partnership shows the strategic importance that we both put on the growing Contact Center market."

About BCE Elix

BCE Elix is a Bell Canada company focusing exclusively on contact centre solutions. As a leading provider in North America, BCE Elix has one of the largest teams of professionals dedicated to delivering a full suite of innovative and leading-edge products, solutions and expertise in all aspects of contact centre operations. By being a 100% focused on delivering contact centre solutions that drive business results, BCE Elix has become a trusted advisor to its customers. BCE Elix is another example of how Bell Canada is committed to providing end-to-end solutions that help enterprises be successful in meeting their business objectives. www.bceelix.com.

All trademarks and registered trademarks are the property of their respective owners.

Contact Information

  • BCE Elix
    Rita Azrak
    Director, Marketing and Communications
    +1 (514) 768-1000, ext. 2323
    +1 (514) 768-7680 (FAX)
    Verrecchia Group Communications Inc.
    Marlene Kovac
    +1 (514) 421-1940, ext. 148