Nortel
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Nortel

May 19, 2009 09:00 ET

Nortel Helps Hancock Telephone Prove Small Operators Can Provide Big Services

New Services Enabled by VoIP and Next-generation Ethernet Access Solutions based on WDM PON Technology

HANCOCK, NEW YORK--(Marketwire - May 19, 2009) - As an independent telecommunications provider with 2,000 customers in New York and Pennsylvania, Hancock Telephone does not have the deep pockets as do many of today's mega service providers. But thanks to new VoIP, IP and WDM PON Ethernet Access solutions and support services from Nortel(1) (TSX:NT)(OTCBB:NRTLQ), Hancock Telephone is now able to deliver "big city" technologies to its customers along with the down-home customer service they have grown to appreciate.

With a history that spans more than 100 years, Hancock Telephone(2) offers voice, video and high speed Internet services to residential customers and small businesses. By recently converging its voice and data networks to IP using the Nortel Communication Server (CS) 1500 and Ethernet Routing Switch (ERS) 8600, Hancock Telephone is now able to offer its residential and business customers new advanced VoIP and data services that are growing in demand, such as unified messaging and single numbers service - which allows subscribers to use the same number for their home and mobile phones. The new Nortel-based network gives Hancock Telephone "big carrier" reliability and features at a cost that is friendly to smaller operators.

Nortel's IP Powered Business solution also allows Hancock Telephone to manage VoIP, Virtual Private Networks (VPN), and WiFi as well as other essential communication services for its business customers. These services utilize the Nortel Business Services Gateway (BSG) which can be installed in Hancock's business customer's offices.

To accommodate these new services, Hancock Telephone is currently evaluating a WDM-PON based Ethernet Access Solution for future deployment in its network infrastructure. The solution, which was developed by LG-Nortel, a joint venture of LG Electronics and Nortel, uses fiber connections to the home or office to provide users with access at faster speeds of 100Mbps or 1000 Mbps. This not only positions Hancock Telephone to offer high performance business applications and bundle voice, video and Internet services over a single connection to the home, but can create new revenue opportunities based on future high-bandwidth applications.

To ensure a seamless implementation of these various new technologies and services, Nortel will provide Hancock Telephone with professional services support to completely design, build and manage the entire network.

"As an independent service provider for residential customers in the New York area, Nortel's ability to help us cost-effectively move to new technologies is key to our success and our customer's satisfaction," said Robert Wrighter Jr., vice president, Hancock Telephone Company. "Nortel is helping us provide the latest technology and services to our customers at a price they can afford."

"Hancock Telephone is a great example of how small operators can provide the latest technology and services to their customers using Nortel solutions," said Peter MacKinnon, chairman and general manager, LG-Nortel. "Their recent trial of Ethernet Fiber Access solutions from LG-Nortel provides Hancock a foundational fiber infrastructure for delivering next generation ultra broadband services to residential and business customers alike that are as innovative as the larger telco operators."

Hancock Telephone is hosting an "open house" event at its Hancock, New York, facility May 19-20 to allow other independent service providers in the region to see live demos of its service offerings. The event will host a dozen independent operators from around the region, showing live demonstrations of the above technologies in Hancock Telephone's network.

About Nortel

Nortel is a recognized leader in delivering communications capabilities that make the promise of Business Made Simple a reality for our customers. Our next-generation technologies, for both service provider and enterprise networks, support multimedia and business-critical applications. Nortel's technologies are designed to help eliminate today's barriers to efficiency, speed and performance by simplifying networks and connecting people to the information they need, when they need it. Nortel does business in more than 150 countries around the world. For more information, visit Nortel on the Web at www.nortel.com. For the latest Nortel news, visit www.nortel.com/news.

Certain statements in this press release may contain words such as "could", "expects", "may", "anticipates", "believes", "intends", "estimates", "targets", "envisions", "seeks" and other similar language and are considered forward-looking statements or information under applicable securities legislation. These statements are based on Nortel's current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which Nortel operates. These statements are subject to important assumptions, risks and uncertainties, which are difficult to predict and the actual outcome may be materially different from those contemplated in forward-looking statements. For additional information with respect to certain of these and other factors, see Nortel's Annual Report on Form10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC. Unless otherwise required by applicable securities laws, Nortel disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

(1)Nortel, the Nortel logo and the Globemark are trademarks of Nortel Networks.

(2)This is a 3rd party link as described in our Web linking practices.

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