July 03, 2008 09:00 ET

Nortel and Microsoft Unified Communications Solution Drives Efficiency at Bosowa Corporation

Removes Communication Barriers at Conglomerate's 30 Subsidiaries Across Indonesia

JAKARTA, INDONESIA--(Marketwire - July 3, 2008) - More than 5000 employees of Bosowa Corporation can collaborate with their increasingly mobile colleagues at dozens of sites across the Indonesian archipelago through a unified communications solution from Nortel(1) (TSX:NT)(NYSE:NT) and Microsoft (NASDAQ:MSFT).

From its roots as a single Mitsubishi dealer in 1978, Bosowa has expanded into a major automotive industry operator and conglomerate with businesses including automotive retailing, infrastructure development, financial services, and project management in the engineering and construction industries. While growth has delivered ongoing success to the company, it has also created communications challenges in bringing Bosowa employees closer together despite the vast distances between branch offices.

Bosowa found a way of bridging the distances with a unified communications solution from the Innovative Communications Alliance, a joint offering from Nortel and Microsoft that breaks down the barriers across voice, email, conferencing, video, instant messaging and presence applications to provide anytime, anywhere collaboration. The results have been faster decision-making, better business-critical processes, and enhanced collaboration for the growing number of Bosowa staff spending time on the road.

"After years of successful growth, we are looking for ways to capitalize on our large and diverse workforce," said Sadikin Aksa, managing director of Bosowa Corporation. "Unified communications has proved essential to reaching this goal, fostering collaboration among employees no matter where they are located or what communications method they use. In the long term, this will give us a more flexible and effective workforce that's able to work together to grow the business even more."

"As companies expand and employees increasingly work out of the office, the old rules of communication where employees have to work from the office desk no longer apply" said James Demers, vice president, ASEAN & Pakistan, Nortel. "Bosowa's unified communications rollout has allowed it to create a fully integrated communications environment that will enable its workforce to realize new standards of efficiency through real-time, online collaboration."

"Bosowa has joined the ranks of companies around the world that are looking for applications beyond email to help their employees collaborate together," said Tony Chen president director of PT Microsoft Indonesia. "The Microsoft and Nortel solution leverages cutting-edge technology to ensure communications are never again limited by geographical or time barriers."

Bosowa's unified communications solution combines Nortel Communication Server 1000 (CS 1000) with Microsoft Office Communications Server 2007(2) and Microsoft Exchange Server 2007(2) to provide one-click access to a broad range of collaboration capabilities. Bosowa is one of hundreds of companies that have embraced the Nortel and Microsoft Innovative Communications Alliance since it was formed in July 2006, to help companies transform business communications by taking the complexity out of implementing unified communications.

About Microsoft

Founded in 1975, Microsoft (NASDAQ:MSFT) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

About Nortel

Nortel is a recognized leader in delivering communications capabilities that make the promise of Business Made Simple a reality for our customers. Our next-generation technologies, for both service provider and enterprise networks, support multimedia and business-critical applications. Nortel's technologies are designed to help eliminate today's barriers to efficiency, speed and performance by simplifying networks and connecting people to the information they need, when they need it. Nortel does business in more than 150 countries around the world. For more information, visit Nortel on the Web at For the latest Nortel news, visit

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