SOURCE: Manufacturing Digital

Manufacturing Magazine

November 11, 2010 15:15 ET

Northwest Spring & Machine Offers Best-In-Class Service to Attract and Retain Customers All in Manufacturing Digital

SAN DIEGO, CA--(Marketwire - November 11, 2010) - In an interview with Manufacturing Digital, Jason Shesky, president of Northwest Spring & Machine, explains the importance of offering fair, honest and top-notch service to his customers.

The company specializes in service and repair work for heavy-duty trucks and trailers in the Edmonton, Alberta region because of its well-known name and reputation in the region. "Customers receive a very hands-on experience with us when they come here. The staff is very knowledgeable and experienced, and their honesty and up-front communication with customers is what keeps them coming back," Shesky says in the article.

To maintain a wide range of customers, Northwest Spring is constantly making sure its staff is engaged. Employees are encouraged to offer feedback and ideas so that they feel like they are part of the decision making process rather than from the top down. Read the full company report here.

About Northwest Spring & Machine, Inc.

Northwest Spring has provided best-in class service and repair work on heavy-duty trucks and trailers in the Edmonton area for over 40 years. Our Service Team of mechanics, welders and machinists has built an unsurpassed reputation of providing high quality service by meeting the individual needs of our customers. Our Parts Department is staffed with some of the most experienced and knowledgeable people in the industry, enabling us to provide the best parts at the most competitive prices.

About Manufacturing Digital

Manufacturing Digital is a leading digital media source of news and content for C-level executives focused on business and up-to-date news in the manufacturing industry. Through its digital magazine, online website, daily news and weekly e-newsletter, Manufacturing Digital helps executives stay up-to-date with the most fundamental operational issues in this demanding and ever more competitive global business sector.

Manufacturing Digital is headquartered in San Diego, California, with additional offices in Boston, Toronto, Mumbai, and Norwich, England. For more information, contact 1-760-827-7800 or visit

Contact Information

  • Press Contact
    Eric Johnson
    Manufacturing Digital
    Telephone: (760) 827-7817
    Email: Email Contact