SOURCE: NWP Services Corporation

NWP Services Corporation

November 12, 2010 10:00 ET

NWP's Multifamily Customers to Benefit From New Integration With Fair Collections & Outsourcing, Inc. (FCO)

Integration Creates Efficiency and Improves Strategic Management of Outstanding Resident Collections Accounts

IRVINE, CA--(Marketwire - November 12, 2010) - NWP Services Corporation (NWP), a leading provider of financial transaction processing solutions for the multifamily housing industry, today introduced new integration with Fair Collections & Outsourcing, Inc. (FCO) enabling its resident rent and utility billing customers to improve strategic management of their outstanding collections accounts and recovery efforts.

"The new integration engineered between NWP's billing system and FCO creates efficiencies for our customers and provides a faster and easier way to recover dollars from delinquent collections accounts," said Debra Medina, product manager for NWP. "The process is very simple: property management staff log on to NWP's website and quickly identify their delinquent resident accounts and electronically and instantly submit resident data to FCO to begin the collection process," Medina added.

The feature is now available to all NWP resident billing customers. A service agreement with FCO is required and available online; service options include dynamic collections strategies, application of analytics and account scoring for proven workflow strategies and analysis of resident credit decisions for multifamily properties.

"FCO is excited to work with NWP in providing electronic collection solutions to maximize recovery for their customers," stated Carol Bloom, FCO Executive Vice President. "This great value-added program is designed to help cure delinquent resident accounts and recover dollars lost on their post move-out skips, evictions and lease breaks. NWP customers will enjoy the same complete menu of online collection reports as do FCO's multifamily clients nationwide. The teams at NWP and FCO found terrific synergy working together to make this happen," added Bloom.

"In this challenging environment it is reassuring to know that FCO is now available to support customer's delinquent accounts. The practicality is that collections efforts are efforts that our customers need to address," said Michael Radice president and CEO of NWP. "FCO brings an industry leading professional collection team and applied technologies to focus on improving our customer's recovery efforts through innovative strategies and advanced reporting tools. This interface enables rapid movement of the necessary collections information to FCO. It is well proven that faster action yields better collections results," added Radice.

About Fair Collections & Outsourcing, Inc.:

FCO is the largest firm in the nation specializing in multi-housing collections. FCO has over 26 years of collections experience. FCO offers fresh approaches to maximize revenue, including dynamic collection strategies, data mining and analysis, targeted re-work programs and system integrations with client business platforms.

About NWP Services Corporation:

Headquartered in Irvine, California, NWP Services Corporation (NWP) provides financial transaction processing services for the multifamily industry including resident billing, resident payment and utility management. Resident billing helps owners recover utility expenses with options including convergent billing with Resident OneBill. NWP's Resident ePay service allows residents to pay rent and other charges online or in person with funds transferred to the bank electronically. With UtilityPay Manager, NWP processes invoices sent to properties by utility companies, helping managers reduce time spent on administrative work while providing valuable data and additional utility cost management opportunities. Additional information is available at

Contact Information

  • Contact for NWP Services Corporation:
    David Collins
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