SOURCE: TrueShip

TrueShip Multi-Carrier Shipping Software

November 25, 2015 05:30 ET

Offering Easy Returns Surefire Way to Improve Sales, Explains TrueShip's Newest Guide

SCOTTSDALE, AZ--(Marketwired - November 25, 2015) - TrueShip (http://www.trueship.com) -- the leading provider of ecommerce shipping software (ReadyShipper) and automated returns management solutions (ReadyReturns) -- has just dropped a new guide that highlights why and how easy returns can actually help you improve your sales in a hurry.

While online retail accounts for a humble 6% of all retail, a recent Internet Retailer report found that ecommerce was going to generate somewhere in the ballpark of $300 billion this year in the U.S. alone, hardly small pickings.

But with online sales comes a turnaround that many retailers have long feared: returns.

Retailers have long viewed returns as a negative side effect of doing business online, one that costs them time and money. Instead, they should be viewed as part of doing business online; as an intrinsic element to the customer service model; and as a marketing investment in the future loyalty, retention and brand ambassadorship of the target consumer.

The reality is that returns are unavoidable. But emerging studies have proven that how you approach and manage them is controllable. With reports finding that the vast majority of consumers want easy returns or they won't conduct future business with your company, the time to integrate a consumer-friendly return policy has never been riper.

The good news, as TrueShip's new guide reveals, is that offering easy returns actually means more sales. The guide delivers a bounty of the most current reports, statistics and metrics, complete with case studies and an illustrated infographic to get the point across.

"The tables are turning on retailers that refuse to offer hassle-free returns these days," explained Michael Lazar, Director of Online Marketing at TrueShip. "Shoppers are increasingly demanding a convenient returns system from online stores, and will take their business elsewhere if one is not offered. The good news is that hassle-free returns actually can improve profit margins for retailers, and should be embraced industry-wide, as is demonstrated in our most recent publication."

Read TrueShip's guide visiting: http://www.trueship.com/blog/2015/11/23/why-easy-returns-get-you-more-sales.

About TrueShip

#ShipSmarter - TrueShip is the original architect of multi-carrier ecommerce shipping software. ReadyShipper shipping software integrates into the most widely used shopping carts and online marketplaces. It is an easy-to-use order fulfillment solution designed to save e-retailers time and money.

Start a 14-day trial of ReadyShipper shipping software by visiting: http://www.TrueShip.com/products/ReadyShipper.

About ReadyReturns

#ReturnsHappen - ReadyReturns is a customer-facing, plug-and-play, self-service online product returns software solution. It integrates into virtually any website without any programming. ReadyReturns lets customers make returns from a website by filling out a simple form and printing the return shipping label. E-retailers set the rules of the returns, including things like return shipping and restocking fees.

Start a 30-day trial of ReadyReturns by visiting: http://www.TrueShip.com/products/ReadyReturns.

Email: support@trueship.com

Embedded Video Available: https://www.youtube.com/watch?v=iT61wv8wud8

Contact Information

  • Press Contact
    Michael Lazar
    Director of Online Marketing
    Tel: (877) 818-7447