Ombudsman Ontario

Ombudsman Ontario

April 17, 2009 17:58 ET

Ombudsman Now Has the Power to Investigate Quinte Healthcare Corporation

TORONTO, ONTARIO--(Marketwire - April 17, 2009) -

Attention: News Editors

Ontario Ombudsman Andre Marin now has the jurisdiction to investigate complaints about Quinte Healthcare Corporation, following the provincial government's appointment of a supervisor for the institution.

As announced by Health and Long-Term Care Minister David Caplan, Mr. Graham Scott has been appointed as the hospital's supervisor, reporting directly to the Minister. Quinte Healthcare Corporation includes Belleville General, North Hastings, Prince Edward County Memorial and Trenton Memorial hospitals.

While normally the Ombudsman does not have jurisdiction over hospitals in Ontario, that changes when the government takes direct control, since the Ombudsman does have jurisdiction over the Ministry of Health and Long-Term Care.

Ontario is the only province in Canada whose Ombudsman does not have a mandate to oversee hospitals. Despite this, Mr. Marin's office receives many serious complaints about hospitals every year that cannot be investigated. A total of 276 complaints about hospitals were received in fiscal 2007-2008.

Complaints about Quinte Healthcare Corporation or any provincial government service or agency may be made to the Ombudsman's Office at 1-800-263-1830, or via the online complaint form available at www.ombudsman.on.ca.

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