February 13, 2008 09:00 ET

OmniPresence Selects Zenoss to Remotely Monitor Its Web Conferencing Solutions

Open Source IT Management Solution Helps OmniPresence Meet Customer Service Level Agreements

ANNAPOLIS, MD--(Marketwire - February 13, 2008) - Zenoss, Inc., a leading commercial open source network, systems and applications management company, today announced that A/V and web conferencing solutions provider OmniPresence has deployed Zenoss Enterprise. OmniPresence is using Zenoss to remotely monitor, detect and resolve potential issues associated with its on-premise video, audio and web conferencing solutions before customers are impacted. The result is higher systems uptime for OmniPresence's customers and greater productivity for their employees.

In order to keep pace with its aggressive growth and maintain its pricing advantage in the market, OmniPresence needed an enterprise-class IT management solution that could be deployed quickly, scale affordably, and was easy to use and maintain. After evaluating many vendors, it selected Zenoss Enterprise as the foundation for its OmniView remote systems monitoring offering.

"We evaluated both proprietary and open source solutions, and gave each candidate one hour for download and configuration," said Chris Sanford, OmniPresence Director of Technical Services. "If we couldn't get it going in one hour, we moved on to the next solution on the list. We had Zenoss up and running in under an hour, and our technical teams gave the product rave reviews for functionality, scalability, and stability."

Zenoss enables companies like OmniPresence to automatically discover and begin monitoring performance metrics and events from one integrated dashboard. This central visibility, along with events management capabilities, enables an operations team to detect hardware and application problems and correct them before they become issues, in most cases before the customer experiences problems. Other benefits Zenoss Enterprise provides are monitoring and reporting for service level agreements and application-level end user activity simulation.

"It was an easy choice to go with Zenoss," said Sanford. "Not only is the product great, but their support team is top-notch and goes that extra mile to make sure you are 100% comfortable. With Zenoss we get highly technical and available R&D and support together in one place."

"Managed services providers like OmniPresence need IT management solutions that are powerful, affordable and flexible," said Bill Karpovich, CEO of Zenoss. "Our unique product and commercial open source model allows us to deliver on all of these requirements."

OmniPresence has grown 800% over the past two years, and appeared on Inc. 500's list of "America's Fastest Growing Private Companies" in 2007.

To read more about OmniPresence's deployment of Zenoss Enterprise and watch video testimonial given by CEO Tom Wing and Director of Technical Services Chris Sanford, please visit http://www.zenoss.com/case-studies

About Zenoss, Inc.

Zenoss, Inc. delivers open source IT management solutions to organizations across the globe. Flagship product Zenoss Core is a complete network monitoring and systems management platform that discovers networked IT resources, monitors them for performance and availability, and tracks changes through a configuration management database (CMDB). One of the ten most active projects on SourceForge.Net, Zenoss software was downloaded over 350,000 times in 2007. Recent product accolades include Network World's Clear Choice Award, Enterprise Open Source Magazine Readers' Choice Award, and a nomination for Best Technical Design in the SourceForge 2007 Community Choice Awards. Zenoss' customers include some of the world's largest corporations as well as Federal and State government agencies. Zenoss, Inc. is privately held and headquartered in Annapolis, MD. Download Zenoss Core free at www.zenoss.com/dl/

About OmniPresence

OmniPresence is a leading global provider of affordable collaboration solutions that enable organizations to reduce travel costs while increasing productivity. We utilize our technological expertise to design leading-edge enterprise conferencing solutions for small to large businesses and educational, medical, and government institutions. OmniPresence is privately held and headquartered in Marlborough, Massachusetts, just west of Boston. www.OmniPresence.com