Ontario SPCA

Ontario SPCA

April 28, 2014 16:00 ET

Ontario SPCA Launches Province-Wide, Toll-Free 24-Hour Phone Number to Report Suspected Animal Cruelty: 310-SPCA

NEWMARKET, ONTARIO--(Marketwired - April 28, 2014) - The Ontario SPCA is pleased to announce the implementation of the new 310-SPCA 24-hour call centre.

In October 2013 the provincial government announced its support for enhanced Animal Welfare services across the Province of Ontario. Thanks to this support the Ontario SPCA has implemented a number of initiatives, including:

  • Enhancing the responsiveness of investigators to animal welfare complaints from rural and northern communities.
  • Creating a major case management team of specially trained investigators whose responsibilities will include cracking down on puppy and kitten mills.
  • Conducting regular inspections of all zoos and aquariums in the province, and maintaining a registry of those facilities.
  • Delivering specialized livestock training for investigators in the agricultural sector.

As a result of the government's support, the Ontario SPCA has implemented a new animal welfare central dispatch system for anyone across Ontario to call, should they have concerns for the welfare of any animal.

310-SPCA is now a province-wide, toll-free central dispatch number to report animal cruelty. All calls received through this central number will be assessed by a trained operator and the report will be assigned to the appropriate enforcement officer.

"Our government and the OSPCA are focused on making sure our pets, and all animals, are protected. That is what this new 24-hour central dispatch hotline is all about and is a key part of our $5.5 million annual investment to increase protections for animals right across Ontario. This hotline highlights our government's partnership with the OSPCA, and helps them do the excellent work they do every day to make sure more cases of animal abuse can be reported, more animals are protected, and more animal abusers are brought to justice," says Yasir Naqvi, Minister of Community Safety and Correctional Services.

"We are pleased and proud to partner with the Government of Ontario on this historic initiative," says Rob Godfrey, Ontario SPCA Chair. "We still need the support of our donors; unfortunately now, more than ever, as our services across the province continue to be in demand at our highest level ever in recent memory."

"This broadened scope of responsibilities speaks to the importance of Animal Welfare in our Province and the essential need for the animal protection services provided by the Ontario SPCA and its Communities," says Chief Inspector Connie Mallory. "This new central dispatch will help the public report their concern for the welfare of an animal, quickly and easily."

The Ontario SPCA invites local communities to share the new 310-SPCA icon with their audiences as a reminder of how to report concerns in Animal Welfare in Ontario.

For more information about the work of the Ontario SPCA and its Communities, please visit www.ontariospca.ca

Ontario SPCA and Humane Society:

Protecting animals since 1873, Ontario SPCA is Ontario's Animal Welfare organization. A registered charity comprised of over 50 Communities.

Since 1919, when Ontario's first Animal Welfare legislation was proclaimed, the Ontario SPCA, with the help of its Communities, has been entrusted to maintain and enforce Animal Welfare legislation. The Act provides Ontario SPCA Agents and Inspectors with police powers to do so.

Ontario SPCA provides leadership in animal welfare innovations including introducing high-volume spay/neuter services to Ontario and opening the Provincial Education and Animal Centre.









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Contact Information

  • Media Contact:
    Ontario SPCA
    Alison Cross
    Director, Marketing and Communications