SOURCE: Hyperic Inc.

March 14, 2007 09:00 ET

Open Source Systems Management Leader Hyperic Announces General Availability of Hyperic HQ 3.0 Enterprise Extensions

Pioneering Approach Gives IT the Ability to Solve Issues Before They Become Problems

SAN FRANCISCO, CA -- (MARKET WIRE) -- March 14, 2007 -- Hyperic Inc., the leader in multi-platform, open source systems management, announced today the general availability of Hyperic HQ 3.0 Enterprise Extensions, the commercial version of Hyperic's software purpose-built to maximize the availability of today's new breed of data center.

Hyperic HQ ( is the industry's only product that provides cross-stack visibility for software in production, whether it's open source, commercial, or a hybrid. As a result, companies can now centrally manage the fast-moving technologies of the Next Generation Data Center -- effectively avoiding costly downtime. An extensible system, Hyperic HQ manages all kinds of operating systems, web servers, application servers and database servers. Using the Hyperic HQ Portal, IT managers can quickly configure the software to monitor, alert, diagnose and control most types of applications -- both at a technical and business level.

"At VideoEgg we serve tens of millions of video streams every day. The availability of our web infrastructure to support those streams is absolutely critical. Hyperic has given us insight into the performance and availability of our server infrastructure that we need to ensure VideoEgg stays running," said Nick Heyman, VP of Operations at VideoEgg. "Compared to the alternatives both Open Source and commercial, Hyperic is a significantly more data rich and scalable platform. As VideoEgg grows, Hyperic solves a key monitoring piece that will continue to grow with us." Building on February's Open Source release, the Hyperic HQ 3.0 Enterprise Extensions includes the enhancements made available to open source users, such as:

--  Operations Dashboard: centralized, web-based portal with real-time and
    historical trending information on the general health of entire
--  Powerful Alerting: sophisticated alert escalation, alert
    acknowledgement, and the ability to initiate RSS response actions
--  Event Analysis: historical and real-time information from any log
    resource, configuration file, or security module that can be correlated
    with availability, utilization and performance
--  Corrective Control: IT managers can describe and execute product-
    specific control actions directly through the portal
In addition, Hyperic HQ 3.0 Enterprise Extensions bundles portal add-ins with the Open Source product to deliver extra automation and control best suited for enterprises with large teams managing larger scale deployments. New enterprise features in this release include:
--  Group Alerting: which allows alerting definitions to be broadly
    applied to groups of resources, aggregating their behavior and providing
    more meaningful alerts on overall performance of groups of resources
--  High Availability: extends clustering behavior to streamline support
    of automatic failover processes
"For companies to succeed, IT must be empowered to not simply keep up, but to get ahead of the dynamic changes. Today they are trying to fix the problems of the next generation of data center with tools created for yesterday's generation. They are forced to cobble together solutions that are unable to meet their needs, which results in outages, lost time, and increased exposure to risk," said Javier Soltero, CEO of Hyperic. "With Hyperic 3.0 Enterprise Edition, IT is finally given a toolset that enables them to proactively solve problems before they occur, instead learning about them alongside the rest of the company."

Availability and Support

Hyperic HQ 3.0 Enterprise Extensions are available now at Commercially available directly from Hyperic, the Enterprise Extensions come with the gold support package which includes business hours support or can be upgraded to the diamond support package for 24x7 support.

Hyperic HQ 3.0 Open Source software is also available now and free for download at Low cost Subscription Support, which includes business hours technical support for Hyperic HQ Open Source, is optional and available by contacting your Hyperic Sales Representative at

About Hyperic Inc.

Hyperic (, provides the only open source systems management software purpose-built to maximize availability for the Next Generation Data Center. Hyperic's software provides unprecedented cross-stack visibility and helps enterprises to pinpoint, correct and prevent problems at every layer -- including hardware, networks, virtualization, middleware and applications. Hyperic's technology-neutral approach enables manageability across today's technologies in the market today as well as those of tomorrow. Hyperic's software manages enterprises of all sizes, including Hi5 Networks, Ogilvy & Mather,, and more. Founded in 2004 and headquartered in San Francisco, California, Hyperic is a private company funded by Benchmark Capital and Accel Partners.

Contact Information

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