SOURCE: OpenAir

July 17, 2007 08:42 ET

OpenAir Names Brian Martin VP, Client Services

BOSTON, MA--(Marketwire - July 17, 2007) - OpenAir, the leading provider of web-based professional services automation and project portfolio management software, is pleased to announce the promotion of Brian Martin to Vice President, Client Services.

Brian has developed and strengthened OpenAir's total customer satisfaction approach, relying on the philosophy of customer satisfaction guru Fred Reichheld of Bain Consulting. Brian has implemented proactive and customer-focused strategies for improving overall customer satisfaction.

Brian joined OpenAir in January 2006 as OpenAir's Director of Marketing. In that role, he grew OpenAir's marketing group, initiated highly effective targeted marketing campaigns and was a primary driver of OpenAir's phenomenal growth over that period.

"Brian exemplifies what is best about OpenAir -- an unrelenting focus on the customer," said OpenAir CEO Morris Panner. "He has earned his new position by meeting customer needs effectively while also managing our company's interests and direction. His outstanding management of a significant portion of our business has gained him everyone's trust and confidence."

Prior to OpenAir, Brian advised Fortune 500 companies on a variety of strategic issues as a management consultant at Bain & Company. Before joining Bain, Brian worked at American Express, AOL and AT&T's Financial Leadership Program. Brian received a BS in Commerce, with distinction and Beta Gamma Sigma from the University of Virginia and an MBA from Northwestern University's Kellogg Graduate School of Management, where he also graduated with distinction and Beta Gamma Sigma.

About OpenAir

Based in Boston, OpenAir Professional Services Automation (PSA) software enables professional services firms to gain controls and insight on their financial best practices. OpenAir empowers executives to track projects, teams, and billable hours for improving employee utilization and to streamline project management. OpenAir Consulting provides both expert deployment advice on the OpenAir product as well as Services Best Practices Consulting as part of the OpenAir Optimize™ Services Program. Relying on a highly experienced team of former Bain, Accenture, Deloitte, Cambridge Technology Partners and Mercer consultants, OpenAir has developed comprehensive programs for both the Software-as-a-Service (SaaS) deployment paradigm as well as for the services vertical industries. OpenAir has helped leading services organizations across six continents increase profits through its subscription-based solution. For additional information, please visit www.openair.com.

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