SOURCE: Opengear

October 07, 2010 10:25 ET

Opengear Expands Remote Management of Avaya VoIP Systems Through Integration With AlarmTraq

SANDY, UT--(Marketwire - October 7, 2010) -  Opengear (, a leading provider of next generation console server and remote management solutions, today announced expanded capabilities around monitoring Avaya products through an integration with AlarmTraq by Reilly Telecom. AlarmTraq is a proactive remote alarm monitoring and management solution for Avaya dealers in the SMB and large enterprise markets.

"AlarmTraq is used by a number of important Avaya customers," said Todd Rychecky, vice president of sales and marketing of Opengear North America. "The integration with Opengear gives AlarmTraq users more flexibility to easily manage Avaya equipment remotely and securely." 

AlarmTraq,, does alarm monitoring of Avaya VoIP systems and takes proactive corrective action to remotely diagnose and resolve problems associated with each alarm.

The new integrated AlarmTraq solution uses the Opengear CM4001 and the
Opengear ACM5003-M. The Opengear ACM5000 is one of Opengear's fastest growing product lines and is used across many companies and organizations, including financial institutions, government agencies and hospital systems. With this integration, support organizations can securely manage and monitor Avaya Communications Manager servers from a remote location over a dial-up secure SSH tunnel for administration and maintenance.

The ACM5000 family uses an embedded FIPS140-2 cryptographic module that has been validated and has received Certificate #1051. The ACM5000 family also employs IPSec VPN for advanced security to meet the most demanding applications. For more information click here.

"Opengear's flexible open source solution allowed us the ability to write custom scripts for a seamless Opengear/Avaya integration and a secure ssh tunnel for the remote connectivity," said Jim Reilly, founder and CEO of Reilly Telecom. "We have been very pleased with the Opengear product as it gives our Avaya Dealers and Business Partners a remote access device that complements nicely with the AlarmTraq solution."

About Opengear
Opengear ( designs and manufactures next-generation console server, power management and KVM over IP solutions for secure remote access and control of network devices such as routers, switches, servers, firewalls, uninterruptible power supplies, power distribution units and environmental monitoring devices in distributed networks. Opengear console servers are installed in more than 10,000 locations around the world. Opengear's open source platform gives network managers and system integrators the most flexible, extensible, console server solution on the market today for serial console ports, service processors, power solutions and environmental monitoring.

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