SOURCE: Whaleback Systems

Whaleback Systems

December 06, 2011 09:00 ET

Optimized Communications Corporation (OCC) Enters Market as Whaleback CrystalBlue Partner to Deliver Best-in-Class Cloud-Based Managed Business Communications Services

New Value Added Reseller Founded by 30-Year Telecom Expert Selects Whaleback as One of Just Five Providers to Drive Company Sales

PORTSMOUTH, NH--(Marketwire - Dec 6, 2011) - Whaleback Systems, the leader in managed business services, today announced that Optimized Communications Corporation (OCC), a new value added reseller specializing in hosted and managed IPPBX solutions, has entered the market as an authorized reseller and member of the Whaleback CrystalBlue Partner Program. Under the agreement, OCC offers Whaleback's CrystalBlue Cloud-based Managed Voice Services to provide enterprises with fully managed, end-to-end, business-class communications.

OCC, launched this year by 30-year telecom veteran and expert Bob DeFrancisco, hand-picked Whaleback as one of the five best cloud-based telecommunications service providers in the market to drive his business.

"I have been so impressed with the new breed of cloud-based voice service providers like Whaleback that I put a very successful communications consulting business on hold to start OCC and sell directly to the customer," said Bob DeFrancisco, Owner of OCC. "Because of my former company I know all the players out there, and the five companies I have chosen to represent are the best I've ever seen."

"Whaleback's managed solution is very reliable, feature-rich and bandwidth efficient, especially for companies with multiple locations and large installations. And what I really like is that they are truly customer centric," added DeFrancisco.

"OCC and Bob DeFrancisco's experience, success and expertise in the voice communications market has already made them a winning partner for Whaleback," said Karil Reibold, CEO and President at Whaleback. "Together, using the Whaleback CrystalBlue Cloud-based Managed Voice Service, we've helped companies update old phone equipment and save significant money on communications costs. We look forward to a continued successful partnership."

Benefits of Whaleback's Managed Voice Services include:

  • Companies use and pay for only what they need, when they need it
  • Access to highly trained support professionals
  • Guaranteed full end-to-end support
  • Centralized proactive monitoring and management
  • Remote problem identification and resolution
  • Business continuity planning and coordination

About OCC
Founded by Bob DeFrancisco, OCC is a value added reseller of cloud based IPPBX Solutions. Bob has worked in this industry for more than thirty years as a sales engineer and executive of some notable companies including Rolm Corporation/IBM, Computer Telephone Corporation, and Southern New England Telephone. He is also the founder and President of Communications Analysis Associates, a well-known and highly regarded New England-based professional services telecommunications consultancy. OCC is in a position to utilize the tremendous expertise developed over twenty-five years of professional services telecommunication consulting, having worked for hundreds of clients, large and small, in virtually every market segment.

About Whaleback Systems
Whaleback Systems is a leading provider of cloud-based managed business services for small and medium enterprises. Whaleback Systems' end-to-end, business-class voice services enhance productivity and reduce operational and capital expenses by offering flexible, feature-rich VoIP calling packages, proactive, centralized monitoring and management, and high-touch customer service. Whaleback's optimized cloud-based managed voice services are used by customers with single and multi-site environments in industries including retail, legal, financial, real estate, service, medical, construction, food, tourism and more. For more information about Whaleback Systems visit

Contact Information

  • Contact
    Lisa Allocca
    Red Javelin Communications
    +1 (978) 470-2227
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