SOURCE: Oracle Corporation

Oracle Corporation

September 29, 2014 11:05 ET

Oracle Helps Communications Service Providers Improve New Service Time to Market and Optimize Policies With Oracle Communications Policy and Charging Analytics


News Summary
To take advantage of the rapid growth in wireless traffic driven by new network technology adoption such as Long Term Evolution (LTE) and IP Multimedia Subsystems (IMS), communications service providers (CSPs) must ensure that their policy systems can scale to meet business demands and optimize network monetization. Oracle Communications Policy and Charging Analytics enables CSPs to accelerate time to market for effective policies, while delivering a superior customer experience.

News Facts

  • Oracle today announced the release of Oracle Communications Policy and Charging Analytics, an analytics application designed to help CSPs monitor and understand the impact of policies and charging on network usage, new offer launches, subscriber usage, and customer retention. Oracle Communications Policy and Charging Analytics further extends the analytics capabilities of the Oracle Communications analytics product line, enabling CSPs to leverage advanced customer churn prediction, customer segmentation, and sentiment analysis analytics models.
  • The new application comes with prebuilt reports and dashboards in support of the following business areas:
    • Policy execution: Demonstrates the different aspects of policy execution and provides impact analysis and "what-if" scenario simulations for subscriber usage, new offer launches, and network usage
    • Quota usage: Helps CSPs understand the impact of new offers and policies on how subscribers will use their data plans
    • Customer metrics: Provides insight into individual subscriber metrics across various parameters such as number of months exceeding data plan, type of handset used, or data usage patterns by time of day and day of month, allowing CSPs to create more personalized and targeted offerings
  • CSPs can more quickly and easily make informed decisions when designing new marketing plans and service offerings with the data collected from Oracle Communications Policy and Charging Analytics' reports and dashboards, reducing the costs and risks of deploying customer solutions.
  • Oracle Communications Policy and Charging Analytics is pre-integrated with Oracle Communications Policy Management, enabling rapid implementation of the product and providing a complete view of aggregated policy data. In addition, it leverages Oracle OLAP cubes to collect multidimensional information on a daily, weekly, monthly, quarterly, and yearly basis.
  • Oracle Communications Policy and Charging Analytics is the newest member of the Oracle Communications analytics product line, which includes:
    • Oracle Communications Data Model
    • Oracle Communications Billing Analytics and Oracle Communications Social Network Analytics
    • Oracle Communications Billing and Revenue Management Adapter for Oracle Communications Data Model and Oracle Communications Network Charging and Control Adapter for Oracle Communications Data Model

Supporting Quotes

  • "As the communications market continues to rapidly migrate to a more data-centric, multimedia environment, it is imperative for CSPs to ensure that their policy systems meet the increased demands of the business," said Bhaskar Gorti, senior vice president and general manager, Oracle Communications. "Oracle Communications Policy and Charging Analytics can provide the single, consolidated view necessary to help CSPs make informed decisions around their current and future offerings."
  • "A policy and charging analytics system gives communications service providers the necessary tools to improve major business decisions while also ensuring that their customers' quality of experience is constantly at the forefront of their actions. Oracle Communications Policy and Charging Analytics system is a good example of such a solution," said Ari Banerjee, Principal Analyst, Service Provider IT, Heavy Reading.

Supporting Resources

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