SOURCE: Four Winds Interactive

Four Winds Interactive

March 16, 2016 15:27 ET

Orlando Magic Fan Experience Is a Slam Dunk Thanks to Visual Communications System From Four Winds Interactive

New Visual Communications Layer Includes Synchronized, Customized Content on 1,100 Screens Throughout the Amway Center

DENVER, CO--(Marketwired - March 16, 2016) - With more than 1,100 screens throughout the Amway Center, the NBA's Orlando Magic has chosen Four Winds Interactive (FWI) to provide a dynamic Visual Communications network to engage the thousands of fans attending each home game. The new system allows the team to share custom, dynamic content throughout the arena, and is run from a single platform that is easy to manage and highly reliable. FWI is showcasing the solution at its booth, #1918, this week at Digital Signage Expo. 

The FWI solution was chosen because of its ease of use, robust customization capabilities and reliability, and has proven to not only enhance the fan experience, but also draw partnerships for the business side of the house.

Ease of Use

Replacing a legacy system, the new Visual Communications platform from FWI proved to be simple to implement and manage. Previously, the organization had to dedicate several staff members to managing, editing and controlling the system during games. The new FWI system allows for easier, faster updates that can be made in real time by fewer staff members accessing the controls on tablets no matter where they are in the arena. As a result, the organization has realized a cost savings, and the staff members operating the system have improved job satisfaction. 

Reliability

With hundreds of screens to manage, reliability is key when it comes to meaningful delivery of content. In addition to making it easy to quickly change content on the fly, the new system offers improved stability, having decreased the failure rate of the digital display content from 20 to 30 percent, down to less than one percent.

"With our previous system, any last minute changes to content could cause the whole system to collapse," said David Storm, director, Broadcast Technology and Services for the Orlando Magic. "Now, the system from FWI gives us the ability to make real-time changes during the game -- for specials, etc. -- with the confidence that it will work."

Unique Features That Draw Sponsors

Three key features have helped the Orlando Magic's sponsorship and partnership relations.

  1. Moments of Exclusivity: The FWI system allows for a complete takeover of all of the screens throughout the arena with one set of content from a sponsor, ensuring that nearly all of the arena audience will see the message. This gives the Magic an edge over others in the market, where sponsored ads are shown only in certain locations.
  2. Synchronization: The software operating the content has also provided the ability to synchronize content from screen to screen. For example, the image of a basketball could bounce from one screen to the next, to the next -- providing unique fan engagement options for sponsors.
  3. Reporting: By providing proof of play, length of play and impression statistics, the Orlando Magic is able to offer more concrete metrics to its sponsor partners.

"From behind the scenes to out in front of fans, professional sports organizations are seeing the impact a Visual Communications layer can add to their operations and marketing capabilities," said David Levin, president and CEO of Four Winds Interactive. "Together with the Orlando Magic, we have built a powerful display system, created with a focus on content strategy that has achieved an exceptional competitive advantage as a result."

About Four Winds Interactive

Founded in 2005, FWI has quickly become the industry-leader for enterprise Visual Communications software. FWI's functionality makes it easy to create a powerful communications tool that solves wayfinding challenges, enhances safety, increases sales, improves experience and much more. FWI is based in Denver, Colorado with additional offices in Dubai, Hong Kong, Mexico, and the United Kingdom. For more information, visit www.fourwindsinteractive.com.

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