Emergency Response Portal (ERP)

Emergency Response Portal (ERP)

November 05, 2014 05:44 ET

Ottawa Company Develops Emergency Response Portal to Save Lives

OTTAWA, ONTARIO--(Marketwired - Nov. 5, 2014) -

Editors Note: There is an infographic accompanying this press release.

A team of security specialists in Ottawa have developed an Emergency Response Portal (ERP) that facilitates interoperability between first responders and property managers during an emergency. It is designed to reduce the "call-to-close" time during any emergency - with the goal of saving lives and reducing property losses.

It does this by making all of a property's key information available to first responders remotely, by smartphone, tablet or laptop. If there is a fire, firefighters will have access to real-time camera feeds to help them locate and identify the source of the fire and examine the location before entering.

By accessing the information in ERP, paramedics can have security and building personnel ready to receive them with an elevator on standby when responding to a 911 call because someone has had a heart attack. Emergency dispatchers will have the phone numbers of security staff and management and will be able to communicate while on route. This capability was not available before ERP.

In a protracted event, with a shooter or hostage situation in a public or private building, floor plans and camera feeds will be available to authorities and will dramatically accelerate the execution of their action plan.

"In situations where every second counts and lives are at stake, ERP is a must have", says Mark Macy, the President of ERP and co-developer, who has over 30 years experience in the security industry.

ERP works with two distinct target audiences. Property and facility managers populate the portal with all of their key contact information and can access it from any Internet connected device during an emergency. They have the option of pre-authorizing access to this information to emergency services or can choose to grant access on a case-by-case basis during an emergency.

The second beneficiary is the emergency services. No investment or special training is required to participate and, once granted access, can immediately access a property's key contacts, floor plans and live camera feeds. They even have the capability of quickly and easily broadcasting messages to all building and facility managers.

"This represents a significant paradigm shift in the way first responders will respond to emergencies," says Brian Roberts, ERP's co-developer and Macy's business partner.

The official launch of ERP was to be at the Canadian Association Chiefs of Police, The Canadian Association Fire Chiefs and Paramedic Chiefs of Canada sponsored CITIG "Interoperability" event on December 1st, in Ottawa. Due to demand from the private and public sectors, it has been moved up.

The Chair of their Interoperability group CITIG, Michael Sullivan, is fully supportive of ERP's concept and is excited that ERP is participating in his conference.

To date, several prominent properties in Ottawa and Montreal have already subscribed and more are coming onboard each week. Local schools, hospitals, and public buildings are also evaluating ERP as part of their emergency response plans.

The push is now on to register as many properties as possible in Ottawa and Montreal prior to December's National conference. Emergencies happen every day, ERP provides a new way to be prepared.

To view the infographic accompanying this press release, please visit the following link:


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