MINNEAPOLIS, MN--(Marketwire - Jan 31, 2013) - Outsell (www.outsell.com), a digital marketing Software-as-a-Service (SaaS) company that is transforming the way brands engage with consumers, announced today its solutions have been named a finalist in four categories in the seventh annual Stevie Awards for Sales & Customer Service. Outsell's solutions have been recognized in the following categories: Innovation in Customer Service, Call Center of the Year, New Version of a Marketing Solution and Best Use of Technology in Customer Service.
The awards are presented by the Stevie® Awards, which organizes several of the world's leading business awards shows including the prestigious International Business Awards. Nicknamed the Stevies for the Greek word "crowned," the final results will be announced during a gala banquet on Monday, February 25 at the Paris Hotel in Las Vegas, Nevada. Finalists from the U.S.A. and several other nations are expected to attend.
Outsell's Award Nominations:
- Outsell's award-winning Digital Engagement Platform Version 3.0 - finalist for New Version of a Marketing Solution Award.
- The Customer Interaction Center (CIC) at Outsell - finalist for Contact Center of the Year (up to 100 seats) Award.
- Outsell's Customer Centric Sales System - finalist for Innovation in Customer Service Award.
- Outsell's Customer Interaction Center's Use of Online Chat Software Solution and Smart Chat - finalist for Best Use of Technology in Customer Service Award.
"This is a significant achievement to be recognized in four separate categories for these prestigious awards. Outsell's Customer Interaction Center and our sales and marketing platform have a proven track record within the auto industry, and we are very proud to receive this national recognition," said Mike Wethington, CEO of Outsell. "We look forward to attending the event in February and congratulations to all the hardworking employees at Outsell that earned these nominations."
More than 1,100 entries from organizations of all sizes and in virtually every industry were submitted to this year's competition, an increase of 10% over 2012. Finalists were determined by the average scores of 120 professionals worldwide, acting as preliminary judges. Entries were considered in 30 categories for customer service and contact center professionals, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 41 categories for sales and business development professionals, ranging from Senior Sales Executive of the Year to Sales Training or Coaching Program of the Year to Sales Department of the Year; and categories to recognize new products and services and solution providers.
"Many of our preliminary judges have commented about the high quality of the entries the competition received this year," said Michael Gallagher, president and founder of the Stevie Awards. "Our final judges will have a challenging but rewarding task, to determine the Gold, Silver and Bronze placements."
More than 100 members of several specialized judging committees will determine Stevie Award placements from among the Finalists during final judging, to take place January 28 - February 8. Details about the Stevie Awards for Sales & Customer Service and the list of Finalists in all categories are available at www.StevieAwards.com/Sales.
About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.StevieAwards.com.
Sponsors and supporters of the 7th annual Stevie Awards for Sales & Customer Service include the BusinessTalkRadio Network and ValueSelling Associates.
About Outsell LLC
Outsell (www.outsell.com) is a digital marketing Software-as-a-service (SaaS) company that is transforming the way brands engage with consumers. Recognized by Inc. magazine as one of the fastest-growing companies in America, Outsell's award-winning Digital Engagement Platform offers clients the ability to consistently engage with consumers across distributed sales networks from the national to local level. Working with leading organizations such as ADP, Omnicom and Saatchi & Saatchi, Outsell has created the fastest path to drive measurable incremental sales for leading brands.