SOURCE: Paragon Software Group

Paragon Software Group

October 17, 2012 11:28 ET

Over Half of U.S. Businesses Participating in a Recent Survey Conducted by Paragon Software Have Experienced Unscheduled Server/Workstation Downtime Over the Past 12 Months

Hardware Failure and Power Outages Are the Most Common Causes

IRVINE, CA--(Marketwire - Oct 17, 2012) - Backup and disaster recovery software developer Paragon Software Group (PSG) conducted a survey among 377 IT professionals August 29 - September 7, 2012. The survey found that over half (51.9 percent) of the businesses surveyed have experienced unscheduled downtime once or twice during the last 12 months. Further, 17.6 percent of those surveyed cite that unplanned downtime occurred more than twice during the year.

Respondents stated the following reasons for the cause of the downtime:

  • Hardware failure: 39.4 percent
  • Power outages: 22.1 percent
  • Operating System (OS) failure: 12.1 percent
  • Human error: 13.2 percent
  • Natural disaster: 5.1 percent

Other downtime causes cited by respondents included malicious cyber attacks, software errors and fire.

Disaster Recovery/Business Continuity Planning

"Up to 40 percent of businesses fail after a disaster, according to the Insurance Information Institute. Yet only 43 percent feel prepared to handle an extensive emergency." (Source:, "40% Of Businesses Fail After Disaster Strikes," May 14, 2012).

Data backup and Disaster Recovery planning are important components in a successful Business Continuity program for firms of all sizes. Should a disaster occur, there should be a solid plan in place where everyone knows their responsibilities to minimize damage to the company and its resources. To effectively implement a strategy, all departments of the organization need to be involved in crafting, testing, and updating a company's disaster recovery/business continuity (DR/BC) plan.

Results of the Paragon Q3 Survey demonstrated that 31.7 percent do not have a DR/BC plan; 4.5 percent had no idea whether or not their company had a plan in place.

"Paragon Software Group and our reseller partners are dedicated to protecting businesses from the often catastrophic consequences that result from unscheduled server or workstation failure," said Tom Fedro, president of Paragon Software Group. "We offer our expertise via free webinars, white papers and evaluation software to help the business community make informed and effective decisions when it comes to being prepared for the unexpected."

Paragon Software Group offers multiple backup and disaster recovery software solutions including: Hard Disk Manager 12 and Drive Backup 11 to help secure data and minimize system downtime. For a trial download or product information, visit

To learn more about how to create and implement an effective DR/BC plan, feel free to attend one of our complimentary webinars. To register, please visit:

About Paragon Software Group

Paragon Software Group is an innovative software developer focused on two dynamic growth markets. The company's comprehensive product line for the data storage market addresses the needs of data security, storage and management for PCs, servers and networks. A second portfolio of products focuses on mobile productivity applications for handheld devices. Founded in 1994, Paragon Software has offices in the USA, Germany, Japan, Poland, Russia and China delivering its solutions to consumers, small business and enterprise clients worldwide through a network of Value Added Resellers, distributors and OEMs as well as online through the company website. Paragon Software provides technology to a host of world class companies and partners including Cisco Systems, Dell, HP, Western Digital® Corp., ASUS, Seagate, LG Electronics, Logitech, Buffalo, Acer, EMC/Iomega, Siemens, Lenovo, Microsoft, Motorola, Nokia, and more. For more information please visit the company website at

Paragon Software is a trademark of Paragon Software Group. All other trademarks are the property of their respective owners.

Contact Information

  • Media Contact
    Deanne Hollis
    Paragon Software Group
    Phone: (951) 934-3919
    Email Contact