Pratt & Whitney Canada



Pratt & Whitney Canada

October 30, 2012 14:06 ET

P&WC Offers ESP® Program Enrolment Option Adapted to NARA Dealer Needs

Dealers get worry-free and cost-effective maintenance while enhancing resale value of their aircraft

ORLANDO, FLORIDA--(Marketwire - Oct. 30, 2012) - NBAA - Pratt & Whitney Canada (P&WC) and the National Aircraft Resale Association (NARA) have reached an agreement that gives its dealer members a specially adapted option to enrol their engines in P&WC's Eagle Service™ Plan (ESP® Program). The announcement was made today by Raffaele Virgili, vice-president, customer service, during the National Business Aviation Association's 65th annual meeting and convention in Orlando, Florida. P&WC is a division of United Technologies Corp. (NYSE:UTX).

NARA is a professional trade association made up of firms that specialize in aircraft sales and brokerage. The Association was organized for the specific purpose of promoting a consistently high set of ethical standards in buying and selling business aircraft and to communicate those standards to the marketplace.

"The agreement we have reached with NARA provides dealers with an ESP® Program enrolment option that is aligned with their business needs," said Virgili, "This gives NARA members the peace of mind that comes with knowing their engines are covered by P&WC, and enables them to realize the higher resale value associated with selling an aircraft with engines covered by an OEM service plan. When the aircraft is sold, the buyer will be able to assume all the benefits of the ESP® Program."

Greg Miller, ESP® Program product manager of global sales added, "Dealers of used aircraft often approach us wanting to enrol their engines in P&WC's ESP® Program because this is what buyers are looking for, while the dealers themselves are seeking cost protection when the aircraft are in inventory for resale."

The ESP® Program offers P&WC engine operators a complete range of maintenance coverage depending on the level selected: Gold, Silver, Gold Lite or Silver Lite. Basic coverage includes parts and shop labour for scheduled engine overall, refurbishment and hot section inspection, basic unscheduled engine and line replaceable unit (LRU), accessory maintenance, and required product support improvements at shop visits. Other benefits include rental engine support for covered events, engine condition trend monitoring, and a labour allowance for trouble shooting.

"During the sales process when a used aircraft remains in their inventory, many dealers will fly the aircraft to different locations to showcase them to potential buyers," said NARA chairman Brad Harris, president and CEO of Dallas Jet International, LP.

"The agreement that we have reached with P&WC allows our dealer members to purchase ESP® Program coverage for the aircraft's engines, in a structure well aligned to their business needs, until the sales process is complete. ESP® Program coverage can be easily transferred to the new owner. History has shown that aircraft with engines enrolled into the ESP® Program sell faster than aircraft that do not have the program."

"Our ESP® Program coverage provides these dealers with peace of mind during the resale process," concluded Miller.

Enrolment in P&WC's ESP® Program continues to grow, and has now reached 4000 engines, up by 1000 since 2010.

Come and see us at NBAA, booth no. 5633: Interested operators are invited to drop by P&WC's booth to speak with a customer service representative.

Customer Service

We never forget that your engine has our name on it. So we work to keep it flying efficiently and reliably. P&WC has built the largest, most comprehensive customer service network in the industry around its 10,000 customers who operate in 200 countries.

Through its Customer First Centres in Montreal and Singapore, P&WC is always just a call or click away, providing unparalleled technical support. The P&WC network has 30-owned or designated repair and overhaul facilities, seven parts distribution centres, 100 Field Support Representatives, mobile repair teams, 800 rental/exchange engines and 12 customer training facilities operated through FlightSafety International. P&WC offers comprehensive Pay-per-Hour service for fleet operators and business aviation customers, with more than 7,500 engines currently enrolled in P&WC-backed hourly cost programs, including the ESP® Program and the FMP® program.

P&WC also offers repair and overhaul of components and accessories, and the sale of new, exchange and used serviceable parts. Advanced diagnostics are also offered, moving operators towards a totally planned operating environment. P&WC is a one-stop shop for all elements of an operator's needs.

About NARA

NARA is a professional trade association of businesses organized to promote the growth and public understanding of the aircraft resale industry. Its members abide by a 14-point Code of Ethics that provide standards of business conduct regarding aircraft transactions. For more information about NARA, its members and its code of ethics, visit the NARA website at www.nara-dealers.com or call Devri Pitts, Independent Association Director, at 866-284-4744.

About Pratt & Whitney Canada

Founded in 1928, and a global leader in aerospace, P&WC is shaping the future of aviation with dependable, high-technology engines. There are currently more than 49,000 engines in service on more than 28,000 aircraft. Every second, a P&WC-powered aircraft takes off or lands somewhere in the world. P&WC's engines, with more than 600 million hours in the air, are an industry benchmark for innovative design, dispatch reliability, operating economics and easy maintenance. P&WC is firmly committed to ensuring that its products are designed, produced and operated while minimizing environmental impacts throughout their life cycle.

Based in Longueuil, Quebec (Canada), P&WC is a United Technologies Corp. company (NYSE:UTX). UTC is a diversified company providing high-technology products and services to the global aerospace and building industries.

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