SOURCE: Paciolan

April 14, 2005 15:13 ET

Paciolan Selected by PMI to Manage the Resch Center, Brown Auditorium and Shopko Hall

Internet-Based Transactions at the Kenny Chesney Concert Break Resch Center Records

IRVINE, CA -- (MARKET WIRE) -- April 14, 2005 -- PMI and Paciolan, the leading provider of in-house ticketing solutions, recently announced the signing of a multi-year partnership. Through the partnership Paciolan will provide ticketing solutions for the Resch Center, Brown County Arena, Shopko Hall, the Meyer Theatre and all other TicketStar venues.

Just weeks after implementing Paciolan's ticketing system, the Resch Center formally kicked off their relationship with three major events -- a Josh Grobin concert and two Kenny Chesney concerts. Roughly 75% of these tickets were sold via the Internet.

"Our previous ticketing system limited us to just 29 concurrent users online and we rarely sold more than 20% of our tickets over the Internet," said Brendan Bruss, Chief Administrative Officer of PMI, owners of TicketStar. "However, with the pent-up demand created by increasingly bigger names performing at our arena, we needed to ensure that our ticketing infrastructure would perform. Paciolan's system handled the three on-sales flawlessly. During the first hour of the Kenny Chesney on-sale we sold almost 8,000 tickets of which 75% were sold online. Frank Productions, the show's promoter, was also impressed, not only with ticket sales but with the frequency and accuracy of the reports."

The new comprehensive ticketing system enables TicketStar, the Paciolan-based website that supports the Resch Center, to sell tickets across their outlets, box office, call center and the Internet via an integrated back-end patron database. The Resch Center will also offer fans advanced digital ticketing services, based on Paciolan's Access Management technology. Integrated with their core ticketing system, Access Management will provide the Resch Center with automated ticket scanning, validation, on-demand attendance reporting and the ability to formally greet fans as they enter events. Fans will also benefit from the added convenience of instantly receiving print-at-home tickets through TicketStar.

The TicketStar website will power ticket sales for all PMI properties. It will also serve as the umbrella site from which PMI is well-positioned to build its regional ticketing business. "One of the factors ultimately guiding our decision was based on our desire to be a regional ticketing hub for local venues. Paciolan offers us the ability to take advantage of this untapped revenue opportunity immediately," said Brendan Bruss.

"Paciolan continues to rise to the demands set by arenas as the heavy throughput of major on-sales continues to increase," said John Hnanicek, CEO of Paciolan. "Paciolan's comprehensive, integrated ticketing solution not only effectively manages ticket sales, but also serves to provide PMI's TicketStar with the infrastructure needed to support their ongoing drive to provide a better experience for their fans, promoters, sponsors, and in the future, local venues that wish to reap the benefits generated by controlling their ticketing."

About Paciolan

Founded in 1980, Paciolan is a leading ticketing enabler, providing ticketing, fundraising and marketing technology solutions for top venues across North America. Paciolan provides a wholly integrated infrastructure that puts venues in direct control of their customer relationships, brands and revenue potential. Primary markets include performing arts, college athletics, professional sports, museums, and arenas. Collectively, Paciolan clients sell over 100 million tickets annually representing approximately 25% of all live event tickets sold in the US. Paciolan is a privately held corporation based in Irvine, California.

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