SOURCE: Comergent Technologies, Inc.

August 30, 2005 18:44 ET

Palliser Furniture Improves Customer Service With Comergent eBusiness System

Comergent Brings Interactive Selling, Advanced Pricing, and Product Configuration to Palliser

REDWOOD CITY, CA -- (MARKET WIRE) -- August 30, 2005 -- Comergent Technologies®, Inc., the leading provider of eBusiness solutions for the extended enterprise, announced that Palliser® Furniture Ltd. is using the Comergent eBusiness System™ to better serve its dealer network and provide convenient access to information and services.

As Canada's leading home furniture manufacturer, Palliser wanted to enable interactive selling and make order entry a fast and intuitive process. The Comergent system guides dealers to find the correct products and configure them properly with no incompatible or incomplete product choices. The system also provides accurate pricing -- based on order size, contract terms, and product options selected. In addition, the system can resolve multiple currencies for international dealers.

Dealers can manage purchases by viewing open, shipped, and invoiced orders online any time, as well as a complete product catalog and inventory availability. All of this is integrated in a single system with a single sign-on and can be used effectively over a dial-up or other low-speed connection.

"The eBusiness System met our needs for customer service and order processing," said Jon Labun, Director of eBusiness for Palliser. "And beyond that, it met our technical requirements for scalability, integration with our existing IT systems, and compatibility with existing business logic and data."

"It is a pleasure to work with companies like Palliser that share our passion for customer service," said Jean Kovacs, president and CEO for Comergent. "At Comergent, we consider it our mission to help our customers improve their customer relationships."

About Comergent

Comergent is the leading provider of eBusiness solutions for the extended enterprise. The Comergent eBusiness System orchestrates complex product, selling, and order management processes across multiple enterprise systems, business organizations, and sales channels. Comergent's customers are able to increase revenues while reducing the cost of sales by making it fast and easy for their customers to do business with them. Customers include industry leaders like Applied Biosystems, Best Buy, Cisco Systems, Gates Corporation, InterContinental Hotels Group, J. C. Penney, NEC Solutions America, Nissan Motor Co., Pearson Education, Pitney Bowes, Stanley Works, and The Toro Company. Comergent is privately held with headquarters in Redwood City, Calif.

For more information, visit www.comergent.com.

Comergent and the Comergent logo are registered trademarks of Comergent Technologies, Inc. Comergent eBusiness System is a trademark of Comergent Technologies, Inc. All other products or company names mentioned are used for identification purposes only and may be trademarks of their respective owners.

Contact Information

  • Editorial contact:

    Joanne Kisling
    Comergent Technologies, Inc.
    831-462-9378
    Email Contact