SOURCE: Paragon Software Systems

Paragon Software Systems

June 13, 2013 14:02 ET

Paragon Software Systems Expands US Customer Support Team

Essential to Support Steady Increase of Transportation Routing Software Clients

DALLAS, TX--(Marketwired - Jun 13, 2013) - Paragon Software Systems, Inc., a leader in vehicle routing and scheduling optimization solutions, announces the addition of Eric Verdiguel as Support Consultant, hired to support their growing US customer base. Eric will be involved in software installation, configuration, reporting set-up, and implementation of the Paragon routing and scheduling solutions. Eric will also provide ongoing customer support, customer training, and coordinate responses to assure customer requirements are met.

"Paragon is rapidly expanding in the US with customer adoption of our vehicle routing and scheduling optimization software," said William Salter, President and CEO of Paragon. "Eric's in-the-trenches experience in leading transportation and logistics companies is an asset to our customers and our organization because he has the ability to empathize with customers' issues and quickly resolve them. We take pride in the professionalism of our customer support organization, which ensures clients' continued satisfaction that the software is being used best to maximize their operational efficiency."

"I became familiar with Paragon's delivery scheduling and routing solutions when working at McLane Transportation and I knew that this was a company I wanted to work for because of the potential for growth, financial stability, and company standards of excellence," said Eric Verdiguel, support consultant, Paragon Software Systems.

Previously, Eric was a Transportation Engineer for one of Paragon's clients, McLane Company, a provider of grocery and foodservice supply chain solutions. Prior to that he worked as an Operations Analyst for Taylor Companies, an independent for-hire crude oil transportation and logistics business. He also worked as an Account Manager for JB Hunt Transport Services and as a Lead Transportation Officer for TSA.

Eric graduated from the University of North Texas with a BS in Criminal Justice/Sociology.

About Paragon Software Systems:

Paragon Software Systems, Inc., based in Dallas, Texas, is a wholly owned subsidiary of UK-based Paragon Software Systems plc. With over 2,300 systems installed in more than 750 client sites in 45 countries worldwide, Paragon is a leading developer of commercial vehicle routing and software and systems. Focusing on short, medium and long term customer requirements, Paragon provides leading companies from the retail, manufacturing, wholesale, service, home delivery and 3rd party logistics sectors with solutions that reduce transportation costs, improve customer service, reduce delivery lead times and enhance operational efficiency and productivity. Clients include George's Chicken, AG Reliant Genetics, Dufresne, Linde, McLane Logistics, National Food Corp., and others. For more information, visit: www.paragonrouting.com.

Contact Information

  • For More Information, Contact:
    Becky Boyd
    MediaFirst PR
    (770) 642-2080 x 214
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    Jane Geary
    Paragon Software Systems
    +44 (0) 1306 732600
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