IRVINE, CA--(Marketwired - Mar 10, 2016) - Parcel Pending, the digital smart locker company that leads the global package management industry with 100% Always-On Customer Service®, announced today the appointment of Peter Mok as Vice President of Operations. A seasoned executive with global transportation, distribution and client services experience, Mok will be responsible for operations and program management for Parcel Pending.
"We are thrilled to have Peter join the Parcel Pending team," said Lori Torres, Parcel Pending chief executive officer. "His passion, leadership and proven customer service track record will be an asset to Parcel Pending as we continue to grow our digital smart locker business and deliver 100% Always-On Customer Service."
Parcel Pending removes the crazy chaos of package management by assuming all of the customer service responsibilities for package delivery, notification and retrieval, making life easier for residents and property managers alike. With its 100% Always-On Customer Service, Parcel Pending pairs the best service in the industry with the most-advanced digital smart locker technology available today.
Prior to joining Parcel Pending, Mok led the global transportation and international order management with Beckman Coulter. In this capacity, he was instrumental in implementing cost containment strategies along with the enhancement of customer satisfaction related to logistics.
"Digital smart lockers are the solution for package management problems that property managers face on a daily basis," said Mok. "I am thrilled to join the industry's pioneer and work with Parcel Pending to provide property owners and managers an answer to their package management problem."
Before Beckman, Mok served as the director, business development and vice president, client service and support for ATCLE and Mitrix respectively. Prior to these positions, Mok spent 15 years with the FedEx Corporation, including serving as managing director, Asia logistics and customer service operations, based in Singapore. Mok received a bachelor's degree in Economics from University of California, Los Angeles and a Masters of Business Administration from Pepperdine University.
About Parcel Pending
Parcel Pending Inc., leads the global package management industry with 100% Always-On Customer Service and completely customizable digital smart lockers for any setting. The privately held company was founded in 2013 and is headquartered in Irvine, Calif. Parcel Pending frees property managers from their package problems so they can get back to managing properties, not packages. Parcel Pending digital smart lockers are installed throughout North America. For more information, please visit www.parcelpending.com.
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