IRVINE, CA--(Marketwired - Aug 10, 2016) - Parcel Pending, the nation's leading package management company with 100% Always-On Customer Service®, today announced a partnership with UDR Inc., a leading U.S. multifamily real estate company. UDR provides distinctive, high-quality apartment homes paired with exemplary service and amenities, and will add Parcel Pending smart lockers to more than 80 properties nationwide this year.
"We're always looking for new ways to elevate our environment for residents, including tapping into the latest technology. That is why we are thrilled to be partnering with Parcel Pending," explained Scott Wesson, Chief Information Officer at UDR. "They pair the best service in the industry with the most-advanced smart locker technology available today, which is the perfect amenity for our residents who are looking for convenience and reassurance that their packages will be delivered safely and securely. Residents no longer have to rush home during their apartment's office hours to pick up their deliveries, but instead can get them when they please allowing for better peace of mind and more comfortable apartment living."
Online shopping has skyrocketed and apartment buildings are overrun with packages. Parcel Pending simplifies package delivery and retrieval for residents and property managers alike. When a package arrives, the courier places it into a safe and secure Parcel Pending smart locker. Residents are notified -- by text and/or email -- and provided a unique passcode for the locker that they can access privately at any time.
"What's great about Parcel Pending is the fact that they eliminate the chaos of package management by assuming all of the customer service responsibilities for package delivery, notification and retrieval. We initially tested the locker systems during last year's holiday season and received very positive feedback from our residents as well as our associates," stated Jerry Davis, Chief Operating Officer of UDR. "We're looking forward to having their smart lockers available to our property managers so they no longer have to be burdened with the hassle, cost and storage of packages. Instead, they can focus on what they do best -- providing our residents with the best standard of service and highest quality experience."
Companies like UDR are turning to Parcel Pending's smart locker technology as an efficient solution to manage the growing influx of package deliveries.
"It's an honor to partner with UDR to ease package management for their property managers while also providing residents a hassle-free, secure way to retrieve packages at their convenience. We are here to make life easier for residents, staff and couriers... one package at a time," stated Lori Torres, Chief Executive Officer of Parcel Pending, Inc. "UDR has been offering exceptional living communities for more than four decades and we are proud to be part of their amenity offerings."
UDR residents that would like to learn more about Parcel Pending, can visit the dedicated Parcel Pending page on UDR's website at http://www.udr.com/package-lockers/
UDR, Inc. (NYSE: UDR), an S&P 500 company, is a leading multifamily real estate investment trust with a demonstrated performance history of delivering superior and dependable returns by successfully managing, buying, selling, developing and redeveloping attractive real estate properties in targeted U.S. markets. As of March 31, 2016, UDR owned or had an ownership position in 51,231 apartment homes including 3,556 homes under development. For 44 years, UDR has delivered long-term value to shareholders, the best standard of service to residents and the highest quality experience for associates.
About Parcel Pending
Parcel Pending Inc. leads the global package management industry with 100% Always-On Customer Service® and completely customizable smart lockers for any setting. The privately held company was founded in 2013 and is headquartered in Irvine, CA. Parcel Pending frees property managers from their package problems so they can get back to managing properties, not packages. Parcel Pending smart lockers are installed throughout North America. For more information, please visit www.parcelpending.com.