October 20, 2010 10:00 ET

Patient Centered Medical Home Provider Palmetto Physician Connections Deploys MedHOK Solutions to Enable Secure Information Exchange to Improve Care Quality and Coordination, Eliminate Care Gaps

Innovative Cloud-Based Solutions Tear Down Data Silos to Deliver a Sharable, Actionable 360-Degree Patient View for Improved Care Coordination and Closing Care Gaps Against National Quality Standards

TAMPA, FL--(Marketwire - October 20, 2010) - Responding to demands for comprehensive information that is actionable and sharable, MedHOK ( offers software that eliminates silos and enables the collection and organization of data into a user-specific 360-degree view of the patient. That information can then be securely shared across the healthcare continuum for proactive end-to-end care management and measured against national quality standards.

MedHOK's suite of software enables clinicians, accountable care organizations (ACOs), patient centered medical homes (PCMHs), health information exchange (HIE) initiatives, insurance carriers and third-party administrators (TPAs) to work together to identify and close care gaps. Additionally, predictive analytics, profiling capabilities and other business intelligence tools drive improved care management and strengthen financial performance.

"By enabling the collection, organization and sharing of actionable patient information in a format that is appropriate for each end user, MedHOK ensures that every participant in Palmetto Physician Connections who interacts with a patient is connected to the data they need, when they need it. This is particularly important for rapid response when care gaps or status changes are identified," said Gerald Harmon, M.D., medical director, Palmetto Physician Connections. "MedHOK makes it possible for the healthcare system to move toward a patient-centric model like Palmetto Physician Connections, where care is integrated across all participants, including primary care providers, hospitals, delegated vendors, pharmacists and payers."

Based in Irmo (Columbia), S.C., Palmetto Physician Connections ( is a PCMH provider that executes primary care case management programs featuring a dedicated clinical focus on care coordination, case management and disease management for Medicaid managed care.  The company utilizes MedHOK to manage and share comprehensive patient information among and between all participants along the patient care spectrum.

"The challenge for PCMHs is consolidating data and transforming it into something that is meaningful to everyone involved in a patient's care," said Cesar D. Martinez, president and CEO, Palmetto Physician Connections. "This is what MedHOK does. It facilitates a proactive, collaborative approach that links care to nationally recognized best practices and tracks outcomes to established quality measures."

ICD-10 compliant and HIE-ready, MedHOK's web-based solutions are rapidly deployed on a cloud platform and can be securely accessed by any device. Empowered by sophisticated analytics and smart interfaces, MedHOK drives improved clinical outcomes, care management, quality measures, compliance and financial performance by:

  • Unifying and linking quality, administrative and performance measures for end-to-end quality and care management
  • Improving care management through integration of utilization, case and disease management and predictive analytics to facilitate a proactive approach backed by a best-in-class workflow application
  • Capturing members' health status through proper Hierarchical Condition Categories (HCC) management, allowing systems to process data according to CMS guidelines to facilitate efficient submission of risk adjustment data and drive maximum appropriate reimbursement

MedHOK solutions can be implemented individually in any combination or altogether. Each features standards-based connectors to collect information from claims, pharmacy, laboratory, eligibility, practice management, hospital, EMR and other systems. Data is aggregated, cleansed, standardized and optimized for use. Prebuilt data marts enable streamlined clinical, quality and business intelligence reporting, making it easy to view all relevant information and historical care decisions.

"Our solutions deliver rapid ROI and unique benefits to each participant," said MedHOK President and CEO Anil Kottoor. "Providers can access information to better manage patient populations and provide the detailed performance measures that will soon dictate reimbursement levels. Payers receive comprehensive and accurate information for appropriate reimbursements and to more accurately predict key trends. And, most importantly, patients benefit from improved coordination of care and better health management."

About MedHOK
Based in Tampa, Fla., MedHOK ( offers cloud-based software solutions that eliminate silos and organize client-specific patient/member data into relevant and actionable information that enables physicians, ACOs, PCMHs, payers and TPAs to manage and measure care against national quality standards for optimal outcomes. Information can be shared in real time with all healthcare stakeholders. MedHOK solutions address disease management and care coordination, clinical quality and utilization review, and quality and financial measures. ICD-10 compliant and HIE-ready, MedHOK solutions are web-based, rapidly deployed and securely accessible on any device.

Contact Information

  • Media Contact:
    Liz Roop
    NPC Creative Services
    (813) 960-5092
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