SOURCE: AnswerCanada

AnswerCanada

May 30, 2013 18:21 ET

Pay-As-You-Go Answering Service Launches in Canada

WINNIPEG, MB--(Marketwired - May 30, 2013) - AnswerCanada, the first pay-as-you-go answering service exclusively for the Canadian market, is launched!

AnswerCanada provides affordable, 24/7/365 answering services with easy, self-service online setup from any web-enabled device. The website is ideal for Canadian small-to-medium-sized businesses or sole proprietors who need the professional touch of a receptionist without the cost of hiring administrative staff. Even better, the service is completely self-administered through the website, and it takes less than an hour to set up.

The customer receives a toll-free number that they can forward to their existing number or use as their main phone line. Professionally trained agents answer calls, capture the messages and deliver them to the customer via text, email or the client's own online portal. Customers can update their messages in real-time using the internet portal or on Twitter© using the hashtag #AnswerCanada.

AnswerCanada was developed following the success of AnswerAmerica™, a similar service launched three years ago in the USA. AnswerAmerica™ was a cooperative partnership between Gary Pudles of AnswerNet in the USA and James Millman of Answer.co.uk -- the original pay-as-you-go answering service which was a ground-breaking solution in that market.

"We saw the success of this type of service in America, and our Canadian contacts expressed interest. It was a natural progression to offer it in Canada," says Pudles. "Canadian businesses, especially small businesses, will appreciate the high quality service coupled with the ease of online access and cost-effective pricing."

The AnswerCanada service is based in Winnipeg, Manitoba at the former Integrated Messaging Inc. answering service, which is a Canadian company that is part of the AnswerNet family of companies. Telephones are answered by Canadians, and all payments are in Canadian dollars. Any customer can go to http://www.AnswerCanada.ca and set up an account in just minutes. Pricing starts as low as CAD$20. The greater the initial deposit, the lower the per-call cost. Calls start at CAD$1 per call and scale down as low as CAD$0.80. Clients can also upgrade to premium services at any time, by calling AnswerCanada's upgrade hotline at 877-207-3114. To learn more about AnswerCanada, visit www.AnswerCanada.ca.

About AnswerNet:
AnswerNet is the world's largest privately held telemessaging (telephone answering) firm and full-service provider of inbound, outbound, electronic and business process outsourcing (BPO) call center services. AnswerNet operates over 50 contact centers within the continental United States and Canada. AnswerNet provides a wide range of services, from its core capabilities of telephone answering, hotlines, customer service sales, lead qualification and market research to a variety of business process outsourcing options including CRM hosting, email management, and order processing. The company processes more than 60 million contacts every year, for a client base of 35,000. AnswerNet's award-winning approach has been recognized many times, including in Inc. Magazine's annual "Inc. 500 List of Fastest Growing Private Companies," Customer Interaction Solutions Magazine's "Top 50 Teleservices Agencies" and SmartCEO Magazine's "List of Best-Run Companies."

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