SOURCE: Peak-Ryzex


April 15, 2015 16:39 ET

Peak-Ryzex Launches New Telecom Expense Management (TEM) Solution

New Solution to Be Administered and Managed Through One Centralized Online Portal: Peak-Ryzex Connect

COLUMBIA, MD--(Marketwired - Apr 15, 2015) - Peak-Ryzex, Inc. today announced that it has launched a new Telecom Expense Management solution to provide customers with increased visibility and control of their mobile telecom and wireless carrier program costs. The TEM solution is a new offering in Peak-Ryzex's managed mobility services portfolio and is focused on using a standardized set of best practices to enable a significant reduction in telecom related expenses for customers.

The main platform for managing the entire TEM program is called Peak-Ryzex Connect, an online portal that will inventory customers' telecom assets, help enforce business processes and policies, and assist in the deployment, management and commissioning/decommissioning of the entire telecom program and carrier plans.

"At the core of our TEM solution is our state-of-the-art Peak-Ryzex Connect online portal. Our new portal creates one centralized web-based ecosystem which includes an extensive amount of information on our customers' rugged and commercial mobile devices, telecom usage/billing data and information related to employees' mobile assets and telecom usage. The combination of our TEM offering, Peak-Ryzex Connect portal, and our industry knowledge ensures our customers have all the tools and processes to optimize the management of their mobile device estate and drive cost reduction in operating expenses," said Tim Wills, vice president, marketing and support, Peak-Ryzex.

Peak-Ryzex's TEM services include:

  • Invoice Management - streamlines and consolidates billing processes while providing consistent actionable feedback on all wireless carrier invoices and charges
  • Inventory Management - allows customers to view all inventory across carrier(s) deployed in the field, seed stock, active and inactive devices, and more...
  • Order Management - administer and manage corporate telcom policies by ensuring only approved devices and services enter the mobility program
  • Audit & Optimization - ensures spend on devices and carrier services are as low as possible and allows end-user behavior to be monitored and enforced

In addition to the new TEM offering, the end-to-end solution that makes up the Peak-Ryzex managed mobility services offering also includes device deployment (procurement, staging, configuration), help desk support (mobile device, operating system, application, connectivity), depot and asset management (spare pool, advanced exchange, depot repair), mobile device management (remote troubleshooting and IT policy enforcement), and reporting/analytics (reporting, analysis, and process optimization).

Peak-Ryzex has continued to invest in adding additional capabilities to its managed mobility services portfolio to help address the specific resource needs created by the rapid expansion of mobile devices in the enterprise. In addition, the increased requirement of customers to support a wide variety of mobile devices, operating systems, applications and connectivity options has driven the need for an extended portfolio of managed mobility services. For support outside of North America, Peak-Ryzex Europe also has a Managed Services Center in Chippenham, UK.

About Peak-Ryzex

Peak-Ryzex provides end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes. Peak-Ryzex's in-depth industry-specific experience, state-of-the-art solutions and managed services, and exemplary customer support provide transformational business solutions and results that deliver greater ROI and outstanding value. Peak-Ryzex serves as a trusted business partner for some of the world's largest companies, while also supporting local and regional customers with an extensive coverage footprint throughout North America and Europe.

For more information on Peak-Ryzex, visit

Contact Information

  • Editorial Contact:
    Tim Wills
    Email Contact