SOURCE: Pegasystems

October 21, 2014 13:57 ET

Pegasystems' Fourth Annual Collaborative Healthcare Summit to Highlight Performance-Driven Modernization

Summit to Feature Thought Provoking Innovations, Healthcare Success Stories and Case Studies From Some of the Premier Thought Leaders in Healthcare

CAMBRIDGE, MA--(Marketwired - Oct 21, 2014) -  Pegasystems Inc. (NASDAQ: PEGA), the software company powering the digital enterprise, today announced the Fourth Annual Pega Collaborative Healthcare Summit will take place October 27-28, at the Royal Sonesta Hotel Boston. Hundreds of industry thought leaders, domain experts and healthcare executives are expected to attend the two-day conference, focused on performance-driven modernization in the healthcare industry. The Summit will be kicked off by keynote speeches from Jason Seibel, CEO, QTC; Jim Fulton, Director of Application Development, Blue Cross and Blue Shield of North Carolina; and Peter Mueller, Senior Analyst at Forrester Research serving eBusiness & Channel Strategy Professionals.

Sponsored by Accenture, Capgemini, Cognizant, EY, HCL and Virtusa, the Summit will highlight strategies and best practices for leveraging technology to drive performance and modernization amidst ongoing market disruption. This interactive forum will include real-world examples and insights from experts on topics ranging from consumer engagement to clinical best practices to increasing collaboration and interoperability across the healthcare landscape. Sessions will showcase important issues facing healthcare organizations such as digitizing clinical intelligence, establishing proof points and best settings for healthcare innovation, gathering insight into customer engagement, leveraging technology for operational excellence, and taking the most direct path to retail transformation. 

Summit attendees will have access to industry thought leaders on the following panels:

  • Ready, Set, Innovate - Faced with massive disruption, healthcare organizations are turning to technology to help drive innovation. Panelists will share their experiences in achieving market advantage, cost savings and agility through software-powered programs, solutions, processes and application development approaches.

  • Leveraging Technology to Achieve Operational Excellence - Mandates for healthcare industry operational efficiency are increasing with PPACA legislation, MLR compliance, customer expectations and employer demands. Healthcare leaders will share best practices in using technology to improve operational efficiency and achieve rapid ROI. This session will also highlight technology solutions that improve critical inputs, throughputs and outputs, solving not just internal challenges, but creating a better platform for improved customer service.

  • How to Drive Customer Service Excellence - Pressure from health reform and compliance mandates, compounded by consumers empowered through multiple communication channels, have accelerated the demand for higher service levels and improved operational efficiencies. Industry experts will share insights for not just delivering but exceeding expectations.

  • Retail Transformation Leadership - Panelists will describe transformational opportunities in the context of the introduction of healthcare exchanges and the rise of consumerism. Attendees will receive guidance for leveraging technology to accelerate retail strategies in their organizations.

To register, visit the Pega Collaborative Healthcare Summit home page.

Pega applications are used cross-functionally across the healthcare enterprise by five Fortune 50 healthcare companies, 18 of the 25 largest U.S. health payers, more than 65 percent of the Blues network, many leading provider organizations and most of the largest pharmacy benefit managers.

Quotes & Commentary:

"Traditional roles in the healthcare industry are under attack as payers and providers are being forced to adapt to a new definition of modern healthcare. Organizations need to deliver demonstrable results while also making foundational changes to their strategies and operations to succeed," said Susan Taylor, VP and Business Line Leader, Healthcare for Pegasystems. "During the Summit, healthcare luminaries will discuss the innovative ideas, methodologies and successes their organizations have experienced on their transformational journeys. This will be valuable for any payer or provider looking to guide their organizations into the modern healthcare system."

Supporting Resources:

For more information Pega's healthcare solutions.

To read more about customer successes in healthcare.

Pega's Collaborative Healthcare Summit.

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About Pegasystems
Pegasystems Build for Change® Platform is the heart of Better Business Software®. It delivers business agility and empowers leading organizations to rapidly close execution gaps and seize new opportunities. Pegasystems leverages its recognized leadership in Business Process Management (BPM), Multi-Channel Customer Relationship Management (CRM), Business Rules, and Adaptive Analytics to uniquely give its clients the power to engage customers, simplify operations and Build For Change®. For more information, please visit us at

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