CAMBRIDGE, MA--(Marketwired - August 15, 2016) - Pegasystems Inc. (NASDAQ: PEGA), the software company empowering the world's leading enterprises with strategic applications for customer engagement, announced today that the Pega Customer Decision Hub was named a Bronze Stevie Winner for "Best New Product or Service of the Year - Software - Relationship Management Solution" in the 13th Annual International Business Awards.
This award recognizes the Pega Customer Decision Hub's unique ability to enable organizations to build deeper, more meaningful customer relationships by analyzing customer data across channels with predictive, self-learning analytics and offering intelligent recommendations on the best possible action to take with each customer. The Pega Customer Decision Hub extends across Pega's entire suite of CRM applications, including Pega Customer Service, Pega Marketing, and Pega Sales & Onboarding, so organizations can develop and nurture better customer relationships no matter where they are on the customer journey.
The International Business Awards (IBAs) are part of the Stevie Awards organization, which hosts a number of premier business award competitions. The IBAs are an international, all-encompassing business awards program that recognizes high-achieving organizations and executives. This year, they received a record number of more than 3,800 nominations from organizations of all sizes in over 60 nations and territories.
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"The International Business Awards honor outstanding accomplishments and elite solutions in the workplace worldwide," said Michael Gallagher, president and founder of the Stevie Awards. "The Pega Customer Decision Hub is an innovative relationship management solution changing the way businesses interact with customers to improve satisfaction and loyalty."
"Given the demands of today's customers, it is imperative for brands to distinguish themselves and outpace their competition with more meaningful customer interactions," said Rob Walker, vice president, decisioning & analytics, Pegasystems. "The Pega Customer Decision Hub provides our clients with a unique market advantage by enabling deeper levels of insight, personalization, and relevance during customer engagements. We are honored to win this award as it recognizes Pega's commitment to our clients and their ability to create the best customer relationships possible."
Pegasystems (NASDAQ: PEGA) develops strategic applications for marketing, sales, service, and operations. Pega's applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega's Global 3000 customers include many of the world's most sophisticated and successful enterprises. Pega's applications, available in the cloud or on-premises, are built on its unified Pega 7 platform, which uses visual tools to easily extend and change applications to meet clients' strategic business needs. Pega's clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use, and global scale. For more information, please visit us at www.pega.com.