CAMBRIDGE, MA--(Marketwire - Oct 15, 2012) - Pegasystems Inc. (NASDAQ: PEGA), the leader in Business Process Management (BPM) and a leading provider of Customer Relationship Management (CRM) solutions, today announced it has been named a leader in the IDC MarketScape: North America Treasury Onboarding 2012 Vendor Assessment.(1) The recognition comes ahead of the AFP Annual Conference in Miami, Florida and the SIBOS 2012 Conference in Osaka, Japan where Pega will have a significant presence.
This IDC Marketscape "assesses software providers offering onboarding solutions that support treasury client onboarding and product fulfillment in North America. These solutions include workflow, content management, and sales automation capabilities. This evaluation is based on a comprehensive framework and set of parameters that assess vendors relative to one another and to those factors expected to be most conducive to success in a given market during the short term and the long term."(1)
The report notes that "Pega BPM scores highly in its ease of use. Out of the box, it includes self-service portals, a report writer, graphical workflow designs, and configuration based on users or roles."(1) The report continues to discuss that "Pega BPM is a unified platform solution with many financial institutions adopting Pega BPM as an enterprisewide solution. In addition to treasury onboarding, it has many other uses, making the investment easy to leverage across the bank. Since its inception, Pegasystems has been developing software that can be configured by business users, rather than programmers. This has led to development of Pega BPM as a flexible solution that empowers business users to develop, test, and adjust as needed. For institutions with resources trained in Pegasystems and business process management best practices, Pega BPM provides broad capability to support treasury operations."(1)
"Banks are focused on improving the service they provide their treasury customers, and fixing the onboarding experience is key to better service," says Jeanne Capachin, research vice president, Commercial Banking and IT Spending Guides, IDC Financial Insights.
"We are excited by our position in this recent IDC Marketscape," said Alan Trefler, Founder and CEO of Pegasystems. "Pegasystems has a rich history of providing comprehensive solutions and services to the financial services industry. Our ability to leverage Pega's award-winning core technology for the needs of specific industries enables our clients to achieve rapid returns on their investments. By providing business users with the ability to create solutions that typically have to be custom developed by IT, we are able to provide financial services institutions with the ability to significantly streamline their treasury onboarding while also enabling the ability to quickly adapt to changing market and business requirements."
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Pegasystems revolutionizes how leading organizations optimize customer experience and automate operations. Our patented Build for Change® technology empowers business people to create and evolve their critical business systems. Pegasystems is the recognized leader in business process management and is also ranked as a leader in customer relationship management software by leading industry analysts. For more information, please visit us at www.pega.com.
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(1) IDC Financial Insights, "IDC MarketScape: North America Treasury Onboarding 2012 Vendor Assessment," Jeanne Capachin, September 2012