SOURCE: Pegasystems


August 19, 2013 09:30 ET

Pegasystems to Host Third Annual Collaborative Healthcare Summit Sept. 9-10 in Boston

Keynotes Include Dr. John Kenagy (MD, Visiting Scholar at Harvard Business School), Dr. Peter Angood (College of Physician Executives) and Adam Hjerpe (United Health Group)

CAMBRIDGE, MA--(Marketwired - Aug 19, 2013) - Pegasystems Inc. (NASDAQ: PEGA), the leader in Business Process Management (BPM) and a leading provider of Customer Relationship Management (CRM) solutions, today announced that the Third Annual Pega Collaborative Healthcare Summit will take place September 9-10, at the Royal Sonesta Hotel Boston. Hundreds of industry thought leaders, domain experts and healthcare executives are expected to attend the two-day conference, themed "Winning Through Agility - New Thinking for New Times," kicked off by keynotes from Dr. John W. Kenagy, MPA, ScD, FACS; Dr. Peter Angood, CEO, College of Physician Executives; and Adam Hjerpe, Vice President, Enterprise Operations, UnitedHealth Group.

Sponsored by Accenture, Capgemini, Cognizant, HCL Technologies and Virtusa -- the event will highlight strategies and best practices for healthcare organizations facing the imperative to change mandated by government legislation. Sessions will discuss how to profitably compete while addressing the need for rapid change; how to take immediate advantage of multi-channel CRM, mobile platforms, and dynamic, patient-oriented case management. 

Summit attendees will hear keynotes from:

  • Dr. John Kenagy - A physician, executive, scholar, advisor and patient, Dr. Kenagy has 20 years' of diverse experience as a vascular surgeon, has been Chief of Surgery, Chief of Staff and Regional Vice President for Business Development for a multi-state, not-for-profit healthcare delivery system. Kenagy's Harvard research resulted in Adaptive Design®; a set of revitalizing choices and opportunities that cultivate adaptability in the everyday work of the organization and its people. He authored Designed to Adapt: Leading Healthcare in Challenging Times, a practical guidebook to highly adaptive care.

  • Dr. Peter Angood - Dr. Angood has provided senior executive leadership for all sizes and types of healthcare organizations, and now serves as Chief Executive Officer for the American College of Physician Executives (ACPE). He was recently Chief Medical Officer for the Patient Safety Organization of GE Healthcare, and also completed a two-year engagement with the National Quality Forum (NQF) and National Priorities Partnership (NPP) as Senior Advisor for Patient Safety. Previously Dr. Angood was Chief Patient Safety Officer and Vice-President for The Joint Commission where he oversaw annual development of the National Patient Safety Goals and other enterprise-wide international patient safety initiatives. Dr. Angood continues to intermittently work with the World Health Organization Patient Safety initiative and helped lead early development of the WHO Collaborating Center for Patient Safety Solutions.

  • Adam Hjerpe - Adam Hjerpe is Vice President, Enterprise Operations for UnitedHealth Group, the group which coordinates enterprise-level process management to the rapidly growing UnitedHealthcare and Optum business segments. In this role he collaborates across UnitedHealth Group to align the portfolio of Business Process Management (BPM) projects throughout the enterprise. In addition to championing United's BPM strategy, Adam also helps to drive strategic programs across UnitedHealth Group focused on cost containment, service improvement and value delivery.

To register, visit the Pega Collaborative Healthcare Summit home page.

Pega technology is used cross-functionally across the healthcare enterprise by five Fortune 50 healthcare companies, 18 of the 25 largest U.S. health payers, more than 65% of the Blues network, many leading provider organizations and most of the largest pharmacy benefit managers. 

Quotes & Commentary:

"No industry is changing like healthcare. No industry demands success in improving outcomes and reducing costs like healthcare," said Susan Taylor, VP and Business Line Leader, Healthcare for Pegasystems. "This year's summit focuses on winning with agility -- new thinking to face these shared challenges with new attitudes and compelling new solutions. We are both honored and delighted to have our outstanding keynote presenters and industry panelists join with us to share their innovative strategies."

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About Pegasystems

Pegasystems revolutionizes how leading organizations optimize customer experience and automate operations. Our patented Build for Change® technology empowers business people to create and evolve their critical business systems. Pegasystems is the recognized leader in business process management and is also ranked as a leader in customer relationship management software by leading industry analysts. For more information, please visit us at

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