PeopleMatter Helps Companies Transform Performance Management With PERFORM

Advanced Tools Deliver Meaningful Feedback and Evaluations to Drive Improved Employee and Business Performance


CHARLESTON, SC--(Marketwired - Sep 25, 2015) - Today PeopleMatter announced the availability of its innovative performance management solution, PeopleMatter PERFORM™. Delivering easy-to-use and effective solutions that provide employees with meaningful feedback and managers with actionable performance data, PERFORM automates the many steps associated with the performance management process.

Developed with today's manager and team member in mind, PERFORM simplifies performance management tasks, such as creating performance evaluation forms, establishing individual skill competencies and goals, and building employee development plans. The mobile-friendly PERFORM platform can help companies align their needs with their team members' goals to ensure that development and succession plans are appropriately customized and result in an effective talent and leadership pipeline. With easy-to-read dashboards and scorecards, PERFORM enables organizations to quickly identify top and bottom performers and take immediate action to increase employee engagement and retention.

"Switching from manual, paper-based performance reviews to PeopleMatter's easy-to-use, online evaluations is saving us, on average, a minimum of 30 minutes per team member," said Michelle Davis, training specialist for Flash Foods. "With more than 1,500 employees, we are easily going to save at least 750 hours a year by switching to PERFORM."

Key features of PeopleMatter PERFORM include:

  • Real-time dashboards, reports and search tools: enable employee performance to be monitored at the individual, job, store and company levels.
  • Goal-setting: automatically incorporate goals into the evaluation process and enable both supervisors and employees to review and comment on them as needed.
  • Unique single or multiple-layer approval workflows: ensure an adequate level of documentation for evaluations.
  • Simplified 5-star rating scales: allow for job performance to be analyzed quickly and compared, sorted and ranked consistently across the company.
  • Customization: tailor everything from skill competencies and evaluation forms to review schedules and career paths to align the entire process to a company's specific needs.

Despite the majority of employees indicating that they want more frequent and direct feedback from their managers, many companies struggle with delivering a performance management process that can help establish a more engaged, productive workforce. Whether it is dealing with outdated, paper-based processes or conducting performance reviews solely on an annual basis, only 10 percent of HR leaders believe that their current performance process is an effective use of time. Yet performance reviews are critical to an organization's successful hiring, training and succession planning in order to ultimately drive improved business results.

"Companies all over the world complain that their performance management processes are broken -- they don't measure the right things, they aren't conducted regularly enough and they don't mean anything to employees or employers," said Nate DaPore, President and CEO of PeopleMatter. "Now, with access to PERFORM, those same companies can take advantage of a streamlined review process that provides meaningful feedback to maximize individual and business potential. Our customers already have experienced tremendous success, with one organization saving $298,000 on annual recruitment costs by using the solution to identify high performers and promote leaders from within."

Through its centralized platform, PERFORM provides companies with easy access to everything necessary to conduct effective performance reviews and give employees the tools and support they need to be successful in their roles. By automating the steps involved in the performance management process, including creating evaluations, providing feedback and delivering insight to managers, PERFORM makes it easier to measure performance, improve staff engagement and drive productivity.

"PeopleMatter isn't just a solution provider, it's also a team of educators. They know that not every manager conducting performance reviews is a seasoned HR professional," said Davis. "They took the extra time to ensure we understood how to create customized competencies and rating scales that truly measure the performance of our team members effectively."

Additional details about PERFORM can be accessed at https://www.peoplematter.com/workforce-management-platform/performance-management-software.

About PeopleMatter
PeopleMatter is a powerful and complete workforce management platform designed to fit the specific needs of service-industry brands. Our complete set of mobile, workforce solutions and business analytics tools connect processes, employees and customers in entirely new ways. Automating and optimizing people processes since 2009, PeopleMatter helps more than 45,000 service-industry locations thrive through better efficiency, engagement and customer satisfaction. PeopleMatter is headquartered in Charleston, SC and on the Web at www.peoplematter.com, LinkedIn.com/company/PeopleMatter, @peoplematter and Facebook.com/PeopleMatter.HR.