SOURCE: Pilot Software

April 19, 2005 09:00 ET

Pilot Software and General Services Administration (GSA) to Lead Session at the 2005 Government Performance Summit in D.C.

Discussion of One Agency's World-Class Performance Management Deployment

MOUNTAIN VIEW, CA -- (MARKET WIRE) -- April 19, 2005 -- Pilot® Software Inc., the original provider of operational performance management solutions, today announced that Chief Executive Officer (CEO) and President Jonathan D. Becher, together with Dean Klein, GSA Managing Director for Information, will present "Going Beyond Traditional Metrics to Improve Performance" at the 2005 Government Performance Summit (GPS) on Tuesday, April 26 at 3:15 p.m.

Based on GSA's implementation of Pilot's operational performance management software, PilotWorks, the session will discuss how to:

--  Avoid an explosion of metrics that lack business context
--  Improve performance by focusing attention on key initiatives and
    strategic objectives
--  Focus on future outcomes, not just historical reporting
--  Reduce reliance on transactional systems that don't include
    qualitative assessments
"Most performance management implementations focus on improving performance by creating metrics based on activities," said Carl DeMaio, president and founder of the Performance Institute. "We are very excited to provide GPS attendees with a real-world example of how progressive organizations, such as the General Services Administration (GSA), are using innovative techniques and technologies to go beyond traditional metrics to proactively meet performance objectives."

Interested attendees should contact to find out if they qualify for the exclusive "Friends of Pilot" conference discount. Registered attendees can also stop by the Pilot Software booth (#5) at the conference to learn more about the GSA implementation.

About the 2005 Government Performance Summit

Hosted annually since 1999 by the Performance Institute, the Government Performance Summit is the premier performance management event for the federal government. The summit is led by speakers from the top Executive and Legislative branches, as well as leading federal managers who offer their experience and advice to managers looking to improve the results of their programs and agencies. For details, visit

About Pilot Software

The only dedicated performance management provider to be named to the 2004 DM Review 100 and a finalist in the 2005 Codie Awards, Pilot is the leader in operational performance management solutions for customer operations, public sector, and Web channel organizations. The culmination of more than 15 years of development and industry expertise -- starting with the first-ever performance management solution deployed -- Pilot's solutions dramatically improve performance by rapidly aligning day-to-day execution with strategic objectives. Pilot's operational alignment framework includes software components for strategy plans and pathways; initiative management and prioritization; scorecards and dashboards; reports and ad hoc analysis; and modeling and integration. Customers include Advanced Navigation and Positioning Corporation, American Heart Association, The Boeing Company, Coors Brewing Company, General Services Administration, Health Net, Ingersoll-Rand, JetBlue, Pacific Life Insurance, Sarasota County Government of Florida, and®.

Pilot Software is privately held with funding from Excelsior Venture Partners III, LLC, a private equity fund managed by U.S. Trust; G-51 Capital, a Texas-based venture capital firm; and individual investors, including management team members. More information is available at

©2005 Pilot Software Inc. All rights reserved. Pilot is a registered trademark of Pilot Software Inc. All other trademarks are the sole property of their respective owners.

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