SOURCE: Pinnacle Security

Pinnacle Security

April 07, 2011 12:54 ET

Pinnacle Security "Crash and Smash" System Goes From Alert to Capture in 12 Minutes

Alarm's Tamper-Proof Wireless Technology Notifies Police, Leads to Suspect's Immediate Arrest

OREM, UT--(Marketwire - April 7, 2011) - Pinnacle Security, a leader in the residential security market, today announced its systems facilitated the capture of a home intruder in Benton Harbor, Michigan. The "Crash & Smash Protection" enabled alarm system notified Pinnacle Security's triple-redundant monitoring facility of a potential incident in the home of Pearl Lewis. Police were contacted, and 12 minutes after the individual tried to enter the Lewis home, he was in custody.

"Break-ins and home invasions happen every minute of every day around the country," said Kelly Walker, CEO, Pinnacle Security. "This incident demonstrates why we are so passionate about what we do. Our mission is to help our customers secure the things that matter most, and this is a perfect example of that mission in action. Right now, an individual, a home and a community are safer because these technologies work."

The industry term "crash and smash" refers to a situation where an individual attempts to disable the security system by damaging the panel itself. In this case, because this panel was "Crash & Smash Protection" enabled, that attempt triggered an escalated response to the alarm which resulted in the intruder's capture.

"It's a great example of the public assisting law enforcement to keep township residents safe," said Brian Smit, Detective Sergeant for the Benton Township Police Department. "Twelve minutes after the initial alert, we had the individual in custody. The monitoring system alerted us the panel had just been disabled so we knew the suspect was likely still close. We responded, and an arrest was made swiftly."

Pinnacle Security provides "Crash & Smash Protection" through a partnership with The exclusive detection technology is available as a system option.

"When the intruder entered the home, he attempted to disable the system by smashing the panel," said Colin Murray, Manager of Strategic Accounts, "With any other system this would destroy the panel's ability to communicate with the monitoring centers, but with the 'Crash & Smash Protection' service, the event is recognized and a signal is sent, alerting the monitoring station immediately."

Other features available to Pinnacle Security customers through the partnership include:

  • Mobile Control: The ability to arm and disarm your system from a mobile device with apps for iPhone, Android and BlackBerry
  • Notifications: The ability to get email or text message alerts informing the owner about an event, including an attempt to disarm a panel or a power outage. 
  • Reminders: Text message and email alerts if the system is not armed or disarmed by a user-selected time

Pinnacle Security also offers energy management and video monitoring services in selected areas of North America in partnership with, providing advanced security services to consumers that combine to create a system providing peace of mind and protecting the things that matter most. 

About Pinnacle Security
Pinnacle Security is an industry leader in providing quality residential and commercial security solutions that help individuals realize the peace-of-mind that comes from protecting the things that matter most. Founded in 2001, Pinnacle is headquartered in Orem, Utah and has sales offices throughout North America. For more information, please visit

About is the leading technology provider of interactive security solutions. Through wireless and web-based services, enables better security, interactive services, video monitoring, and energy management. services are offered exclusively through authorized Security Dealers.

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