SOURCE: Plantronics, Inc.

Plantronics, Inc.

September 21, 2011 08:00 ET

Plantronics Launches UC Toolkit Across the Globe

Unique Online Resource for IT Professionals Delivers Real-World Best Practices, Tools, and Guidelines for Success in Over Ten Languages

SANTA CRUZ, CA--(Marketwire - Sep 21, 2011) - Plantronics (NYSE: PLT) today announced it has enhanced its popular UC Toolkit to include support for over ten languages. The UC Toolkit is an online resource tailored specifically to help IT professionals rollout successful deployments of Unified Communications (UC) audio devices.

Extending the UC Toolkit to the global community reflects Plantronics' ongoing efforts to develop and deliver products and services designed to help businesses maximize efficiencies for more intuitive and intelligent communications.

"We developed the UC Toolkit with one very simple agenda in mind: help every IT professional tasked with implementing Unified Communications have a successful deployment of UC audio devices," said Tom Gill, Vice President and CIO, Plantronics. "Globalization of the UC Toolkit puts information, insights, and valuable tools directly into the hands of IT departments, ensuring they're able to easily choose the very best UC audio device to suit their employees' needs, accelerate user adoption, and meet their overall business requirements."

Plantronics' UC Toolkit can be accessed from 21 Plantronics regional Web sites; 11 that support full translations of the Web site and all documentation in dialects other than English. Languages include: French, Canadian French, German, Italian, Spanish (Spain), Spanish (Latin America), Russian, Chinese, Korean, Japanese, and Brazilian Portuguese.

"Regardless of where IT professionals reside or the language they speak, they all face a similar challenge when tasked with deploying new technologies; they must become subject matter experts as soon as possible," said Rich Costello, Senior Research Analyst, Unified Communications, IDC. "With the globalization of the UC Toolkit, Plantronics has made it easy for IT managers worldwide to get up to speed quickly on UC audio device deployment do's and don'ts; resulting in time saved and a significantly higher likelihood of user adoption and overall success."

What's in the UC Toolkit?
The UC Toolkit is built from real-world customer experiences and lessons learned, and provides IT professional with best practices in the form of FAQs, guidelines, checklists, and surveys for use at every phase of audio device deployment effort including, Trial, Plan, Deploy, Adopt, and Evolve. Additional resources include:

  • Quick Setup Guides: step-by-step setup and use instructions are available for over 100 unique combinations of Plantronics products and the most popular UC Softphones, including Microsoft®, IBM®, Avaya®, and Cisco®
  • Interactive Setup Guides: easy-to-use videos provide engaging visual instruction on how to use Plantronics UC audio devices with a variety of UC Softphones as noted above
  • Wireless Voice Assessment Tool: this tool assists IT in planning for office wireless DECT™ technology deployment (North American or EMEA). Users simply answer a few brief questions about office characteristics and expected usage, choose a specific country from the drop-down menu (43 are currently supported), and the tool will output a recommended direction for UC audio device deployment and offer a printable, customized report.
  • Wireless Voice in the Office Environment white paper: this technical document helps IT plan appropriately for different levels of wireless penetration and usage, and includes an overview of Bluetooth® and DECT wireless technologies

About Plantronics - Simply Smarter Communications™
Plantronics is a global leader in audio communications for businesses and consumers. We have pioneered new trends in audio technology for 50 years, creating innovative products that allow people to simply communicate. From unified communication solutions to Bluetooth® headsets, we deliver uncompromising quality, an ideal experience, and extraordinary service. Plantronics is used by every company in the Fortune 100, as well as 911 dispatch, air traffic control and the New York Stock Exchange. For more information, please visit or call (800) 544-4660.

Plantronics and Simply Smarter Communications are trademarks or registered trademarks of Plantronics, Inc. All other trademarks are the property of the respective owners.

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